ThL W8 Beyond Android 4.2 1.5GHz Smartphone 5.0 Inch FHD Screen 1G 16G 13.0MP back camera

Questions on ThL W8 Beyond Android 4.2 1.5GHz Smartphone 5.0 Inch FHD Screen 1G 16G 13.0MP back camera

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• From Lorenzo at 9/2/13 2:04 PM
  • Dear Thl
    W8Beyond will be update to Jb 4.3? thanks in advance.
    Best regards
    Lorenzo
  • THL Mobile:
    Thank you for your mail.
    When we got the latest firmware,we will udpate on our website.
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• From Federico at 8/29/13 6:42 AM
  • Hi!
    My order number is #9200***
    Please write a smaller value lower than 50 USD in the shipping documents so to avoid or reduce custom duties and tax.
    Could you give me the date of departure of my order?
    Thanks!
  • THL Mobile:
    Thank you for your mail.
    We got your message and we will print your package value under 50USD.
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• From Thomas at 8/21/13 2:04 AM
  • Does dual SIM means that you are able to talk using one SIM and at tha same time receive a second call by the other SIM (dual active)? If no do you have any model that supports this feature?
  • Thl mobile :
    Thank you for your mail .
    Yes, ThL W8 Beyond is dual sim card dual standby mobile .
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• From booz at 7/28/13 11:53 PM
  • hi, does this w8 beyond come with gorila glass with cortex A9?? thanks
  • Dear booz,
    hello world.
    Thl w8 beyond use capacitive touch screen not gorila glass
    Thanks for your requirement.
    Any other question, contact us any time.
    Best regards!
    
  • Do you find this question helpful?  Yes   No
• From Zaur at 7/19/13 3:51 AM
  • Hi,what is the difference between THL W8 Beyond and THL W8+?
    
    Thanks.
  • Dear Zaur,
    hello world.
    ThL W8 Beyond CPU is MTK6589T, Cortex A7 quad core, 1.5GHz .
    And THL W8+ CPU is MTK(MT6589) 1.2GHZ
    Thanks for your requirement.
    Any other question, contact us any time.
    Best regards!
    
  • Do you find this question helpful?  Yes   No
• From Max Stapper at 7/17/13 1:47 PM
  • Hi there, I am very interested in buying this phone. I am from new Zealand and I am wondering if this phone will work with New Zealnd networks such as 2degrees, Skinny or Vodafone. Thank you heaps in advanced. Max
  • Dear Max Stapper,
    hello world.
    Thl W8 Beyond can be in stock in New Zealnd .
    And it supports brand 2G: GSM 850/900/1800/1900MHz
    3G: WCDMA 850/2100MHz
    Thanks for your requirement.
    Any other question, contact us any time.
    Best regards!
    
  • Do you find this question helpful?  Yes   No
• From Massimo at 7/15/13 2:09 PM
  • hello world,
    how much cost send this smartphone in italy?
  • Dear Massimo,
    hello world.
    It will cost $11.6 by Register Air Mail to Italy .
    Thanks for your requirement.
    Any other question, contact us any time.
    Best regards!
    
  • Do you find this question helpful?  Yes   No
• From Munya at 7/12/13 12:09 PM
  • How much is it to send this phone to south africa via DHL
    Does the phone have google play
  • Dear Munya,
    hello world.
    1.It will cost $55.21 by DHL to south africa
    2.Yes, it is pre-installed play store.
    Thanks for your requirement.
    Any other question, contact us any time.
    Best regards!
    
  • Do you find this question helpful?  Yes   No
• From Peter at 7/11/13 4:00 AM
  • Hi,
    
    Does the phone come with screen protecter and case?
  • Dear Peter,
    hello world.
    Yes, there is 1 x Screen Protector and 1 x case in thl W8 Beyond package .
    Thanks for your requirement.
    Any other question, contact us any time.
    Best regards!
    
  • Do you find this question helpful?  Yes   No
• From alfonso at 7/10/13 9:15 PM
  • hi, my number order is : #920003925
    I bought this phone on July 8, 2013 and I would like to know when would come to chile. I would also like to know if you will sell more case for the phone.
    finally I would like to know how the service technician and if I would have to pay for the service
  • Dear alfonso
    1.We got your order number 920003925 on July 9 . Please don't worry and we will send it for you in 1-2 businessdays.
    2.There is a flip cover in the package.
    3.Please don't worry ,before the product sent out will have a full test ,or if have something wrong , you can write an RMA and send it back directly. And we provide 12 months warranty .
    Thanks for your requirement.
    Any other question, contact us any time.
    Best regards!
    
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• From Mariusz at 7/9/13 2:41 AM
  • I already have the phone. It looks and works fine but:
    1. The home button is not waking up the phone - can You fix this in new ROM?
    2. When and how will be new ROMs released?
    3. How can I sort apps in apps screen? (I could do that on my previous Android phone)?
    4. Where to put sounds for alarm clock, so I get my own tune played?
    5. Do You expect to release multiland ROM (mine is English + Chinese only)? I can help You with that if You would like.
    6. Will rooting the phone void the warranty?
    regards
    Mariusz
  • Dear Mariusz,
    hello world.
    Could you tell me your order number?
    Rooting your device will void the 12 months warranty .
    Thanks for your requirement.
    Any other question, contact us any time.
    Best regards!
    
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• From Sam Tomas at 7/8/13 2:40 PM
  • Will this phone be able to work with Simple Mobile? Will it be compatible with Simple Mobile's 3G plan?
  • Dear Sam Tomas,
    hello world.
    ThL W8 Beyond supports brand 2G: GSM 850/900/1800/1900MHz
    3G: WCDMA 850/2100MHz
    Thanks for your requirement.
    Any other question, contact us any time.
    Best regards!
    
  • Do you find this question helpful?  Yes   No
• From Pavel Yordanov at 7/6/13 4:12 PM
  • Hi,
    
    I would like to ask some questions:
    1. If something is wrong with the phone who will deal with the garantee?
    2. is there a flip cover and additional battery in the package?
    3. Do you send the documents needed for the customs separately or they com in the package?
    Thank you in advance
    
  • Dear Pavel Yordanov,
    hello world.
    1.Please don't worry ,before the product sent out will have a full test ,or if have something wrong , you can write an RMA and send it back directly. And we provide 12 months warranty .
    2. There are 1 x flip cover and 2 x 2000mAh Battery in the package .
    3.Please don't worry . In small and medium sized orders the whole clearance process at customs is taken care of for you, by the courier or freight company.We provides the necessary shipping documents.
    Thanks for your requirement.
    Any other question, contact us any time.
    Best regards!
    
  • Do you find this question helpful?  Yes   No
• From Anna at 7/5/13 7:08 AM
  • Can i use the GPS of the phone in Germany?
  • Dear Anna,
    hello world.
    Yes, thl W8 Beyond built in GPS
    Thanks for your requirement.
    Any other question, contact us any time.
    Best regards!
    
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• From Antonio at 7/5/13 2:59 AM
  • I would like to know if I'm even pay customs duties.
    thanks
  • Dear Antonio,
    hello world.
    About the customs fee, we can help you print the package below value 50USD to you ,but it also mainly depends on your local customs. It doesn't include the customs fees in the price.
    Thanks for your requirement.
    Any other question, contact us any time.
    Best regards!
    
  • Do you find this question helpful?  Yes   No
• From Costel at 7/4/13 9:45 AM
  • hello world!
    My order number is #920003842.
    Please write a smaller value lower than 40 USD in the shipping documents so to avoid or reduce custom duties and tax.
    Could you give me the date of departure of my order # 920003842?
    Best regards!
    Costel
  • Dear Costel,
    hello world.
    1.We got your order number 920003842 on July 4 .
    2. Ok, we will write a smaller value lower than 40 USD in the shipping documents so to avoid or reduce custom duties and tax.
    3.And we will send your order number 920003842 in 1-2 business days.
    Thanks for your requirement.
    Any other question, contact us any time.
    Best regards!
    
  • Do you find this question helpful?  Yes   No
• From Costel at 7/3/13 9:24 AM
  • hello world,
    I am interested in purchase your smartphone "THL W8 Beyond MTK6589T Android 4.2 1.5GHz Quad Core Smart Phone 5.0 Inch Screen 1GB 16G FHD 5MP front camera" in black.
    Do you have it in stock already?
    How many 2000mAh Battery comes in the pack?
    Is there a Flip Cover in the package?
  • Dear Costel,
    hello world.
    1.Yes, ThL W8 Beyond in black color are in stock now .
    2.There are 2 x 2000mAh Battery in the package .
    3.Yes, there is a Flip Cover in the package.
    Thanks for your requirement.
    Any other question, contact us any time.
    Best regards!
    
  • Do you find this question helpful?  Yes   No
• From Daniel at 7/3/13 11:10 PM
  • Hola soporta WCDMA/HSPA/HSPA+ ?
  • Dear Daniel,
    hello world.
    ThL W8 Beyond supports 3G: WCDMA 850/2100MHz.
    Thanks for your requirement.
    Any other question, contact us any time.
    Best regards!
    
  • Do you find this question helpful?  Yes   No
• From Jakub at 7/3/13 6:09 PM
  • hello world,
    
    I would like to ask about something. What's the difference between Airmail Singapore Post and Registered air mail? Is it only the fact, that in Registered you can track the package?
    
    I am from Czech republic, so would like to ask, how it will be transported to me, I mean from China to Czech rep. it will be via aeroplane, but here in Czech rep. who will get it to my adress? Our provider, Czech post?
    
    And about payment, I never worked with PayPal, is there some easy way to just type there cardnumber, expiration, that three digits on the other side of card and that's it? I am really interested in this model and I would like to buy it but I have no experience with buying it on internet and shipping via aeroplane, so I have my worries.
    
    Last thing, is this mobile phone water resistant and dust resistant? I saw the Sony Xperia and I was happy to see, that you have no worries if you drop your phone into water, so I am just asking for this model.
    
    In advance, thank you for your reply, looking forward to it
    Have a nice day, Jakub
  • Dear Jakub,
    hello world.
    1.Airmail Singapore Post (no tracking number 15 - 25 business days)
    And Registered Air Mail (with tracking number 15 - 25 business days)
    2.Please don't worry and we can ship it to Czech republic .
    You can choose:
    - Express Air Courier: UPS, EMS, DHL
    - Register Air Mail
    3.You can pay with Paypal, Western Union/Credit card.
    4.I am so sorry that thl mobile don't support water resistant and dust resistant.
    Please don't worry ,before the product sent out will have a full test ,or if have something wrong , you can write an RMA and send it back directly.And we provide 12 months warranty .
    Thanks for your requirement.
    Any other question, contact us any time.
    Best regards!
    
    
    
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• From brunet at 7/2/13 1:56 PM
  • boujour quand le thl W8 version 2 Go RAM sortira t'elle ? Cordialement
  • Dear brunet,
    hello world.
    When Thl w8 with 2GB RAM be in stock ,we will email you .
    Thanks for your requirement.
    Any other question, contact us any time.
    Best regards!
    
    
  • Do you find this question helpful?  Yes   No
• From Nestor at 6/30/13 9:34 AM
  • Ya tienen la version en 2gh ram ?? Saben cuando saldran con gorilla glass??
  • Dear Nesto,
    hello world
    The mobile with gorilla glass has not been released by factory now .
    If there any news ,we will note you at the first time.
    Thanks for your requirement.
    Any other question, contact us any time.
    Best regards!
    
  • Do you find this question helpful?  Yes   No
• From daniel at 6/29/13 2:25 PM
  • how can i do root this phone?
  • Dear daniel,
    hello world.
    Sorry about that we have no clean rom, because some apps that you don't wat to use maybe in volved the OS , if you remove them ,will lead your mobile can not work .
    And rooting your device will voide 12 months warranty .
    Thanks for your requirement.
    Any other question, contact us any time.
    Best regards!
    
  • Do you find this question helpful?  Yes   No
• From Assur at 6/29/13 8:23 PM
  • Hi, You can send me the THL W8 Beyond to South America - PERU. Prov. PIURA? can you indicate step by step to buy. thanks.
  • Dear Assur,
    hello world.
    1.Yes, we can ship it to South America
    2.Please don't worry and you can add it to the cart ,then finish payment
    Thanks for your requirement.
    Any other question, contact us any time.
    Best regards!
    
  • Do you find this question helpful?  Yes   No
• From Rolivhuwa at 6/27/13 3:36 PM
  • Do you guys deliver to south Africa? for how much and how long will it take? what are this delivery options? can I pay via paypal?? Please answer my questions instead of just answering one???
  • Dear Rolivhuwa
    hello world.
    1. Yes , we can ship it to south Africa.
    2.It will cost $11.6 by Register Air Mail . And Register Air Mail takes 15-25 business days .
    3. You can choose:
    - Express Air Courier: UPS, EMS, DHL
    - Register Air Mail
    4.You can pay with Paypal, Western Union/Credit card.
    Thanks for your requirement.
    Any other question, contact us any time.
    Best regards!
    
  • Do you find this question helpful?  Yes   No
• From Jose Luis at 6/24/13 4:24 AM
  • Este movil solo tiene 1 sola bateria???.
    Cual es la mejor forma de envio para no me cobren tasas de aduana??
  • Dear Jose Luis ,
    hello world.
    1.There is 2 x 2000mAh Battery in the package .
    2.We can write a smaller value lower than 50usd in the shipping documents so to avoid or reduce custom duties and tax.
    Thanks for your requirement.
    Any other question, contact us any time.
    Best regards!
    
  • Do you find this question helpful?  Yes   No
• From Baltazar Arriola at 6/22/13 8:00 PM
  • If I want to buy this phone (W8 Beyond) where I must do it?
    
    Here? http://www.thlmobilestore.com/
    
    Or here? http://www.thlmobileshop.com/
    
    Regards
  • Dear Baltazar Arriola,
    hello world.
    ThL W8 Beyond mobile are in stock now ,and you can purchase this directly from our online shop.
    Please add it to the cart ,then finish payment .
    Thanks for your requirement.
    Any other question, contact us any time.
    Best regards!
    
  • Do you find this question helpful?  Yes   No
• From Joaquim at 6/21/13 1:15 PM
  • hello world
    
    I am interested in purchasing your smartphone "THL W8 Beyond MTK6589T Android 4.2 1.5GHz Quad Core Smart Phone 5.0 Inch Screen 1GB 16G FHD 5MP front camera" in black. I have purchased smartphones, outside my country and place phone abroad and when arrives at the custom-house inspectors open the package and charge me fees and moreover hopefully 3 more weeks to communicate with alfandaga my country, I hope almost two months. I mean with this text if there will be long way to not pay more in fees for smartphone in my country. Liked to buy the smartphone and fees exceed 350 USD. I can answer and give a solution?
  • Dear Joaquim ,
    hello world.
    1.ThL W8 Beyond mobile is in stock now and you can purchase this directly from our online shop.
    2.About the customs fee, we can help you print the package below value 50USD to you ,but it also mainly depends on your local customs. It doesn't include the customs fees in the price.
    Thanks for your requirement.
    Any other question, contact us any time.
    Best regards!
    
  • Do you find this question helpful?  Yes   No
• From dhyego at 6/21/13 10:43 AM
  • send to Brazil?
    the delivery and for how many months 57380-000 Brazil, cities of São Brás, Alagoas State ... you send the code to the product that I follow the progress of delivery, being able to answer me, thanks from now .... Diego
    can send the response to my email [email protected]
    
    
  • Dear dhyego,
    hello world.
    ThL W8 Beyond mobile are in stock now ,and we canship it to Brazil .
    It will cost $11.6 by Register Air Mail
    Thanks for your requirement.
    Any other question, contact us any time.
    Best regards!
    
  • Do you find this question helpful?  Yes   No
• From Geraldo at 6/21/13 8:52 AM
  • Hi,
    
    It was stated earlier that a 2GB version was coming out in june. Does the release of this phone mean that there is no 2GB version coming out in june or can we still expect it in the next days? Also, do you have any idea if a phone with gorilla glass is planned and if so, when it will be coming out? I'm not looking for the answer' it has not been released from factory', i'm looking for a yes or no and maybe a planned release date...
    
    Regards,
    Geraldo
  • Dear Geraldo,
    hello world.
    When thl w8 with 2GB RAM be released by factory ,w e willsend an email to you .
    Thanks for your requirement.
    Any other question, contact us any time.
    Best regards!
    
  • Do you find this question helpful?  Yes   No
• From Baltazar Arriola at 6/21/13 10:42 PM
  • hello world, I would like to buy this model (W8 Beyond)
    
    Do you have it in stock already?
    
    I'm from Mexico, are there any sort of problems with the shipment?
    
    Regards
  • Dear Baltazar Arriola,
    hello world/
    1.Yes, thl w8 Beyond is in stock now .And you can purchase this directly from our online shop.
    2.Please don't worry .We offers you secure payment, guaranteed quality, and guaranteed delivery.
    Thanks for your requirement.
    Any other question, contact us any time.
    Best regards!
    
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• From Victor at 6/20/13 11:42 AM
  • Could you please specify screen type more precisely?
    Is it IPS(and type of IPS), AMOLED, Retina, etc?
  • Dear Victor,
    hello world.
    It is IPS screen .
    Thanks for your requirement.
    Any other question, contact us any time.
    Best regards!
    
    
  • Do you find this question helpful?  Yes   No
• From Javier at 6/20/13 10:24 AM
  • Hola:
    
    Tengo la orden 920003365, la compra fue hoy , pero quiero mi celular de color negro , ya que compre el blanco , por favor me podrían enviar el negro. O decirme que debo hacer para cambiar el color.
    
    atte.
    
    Javier Henriquez
  • Dear Javier,
    hello world.
    Ok, we will send ThL W8 Beyond Android 4.2 1.5GHz Smartphone black version for you soon .
    Thanks for your requirement.
    Any other question, contact us any time.
    Best regards!
    
  • Do you find this question helpful?  Yes   No
• From Trevor at 6/20/13 5:30 AM
  • Hi folks, does this version have Gorilla Glass screen or any THL phone ?
    I want to buy another THL phone but lack of protective gorilla glass is worrying.
    
    Thanks
  • Dear Trevor,
    hello world.
    The mobile with Gorilla Glass screen has not been released by factory now .
    If there any news ,we will note you at the first time.
    Thanks for your requirement.
    Any other question, contact us any time.
    Best regards!
    
  • Do you find this question helpful?  Yes   No
• From Victor at 6/20/13 3:02 AM
  • what is the type of the screen? is it IPS? Or something else?
  • Dear Victor,
    hello world
    Thl w8 use capacitive touch screen
    Thanks for your requirement.
    Any other question, contact us any time.
    Best regards!
    
  • Do you find this question helpful?  Yes   No
• From Baji at 6/20/13 1:46 AM
  • Hi,
    
    do i get free screen guard and cover case if i book W8 Beyond now?
    
    
  • Dear Baji,
    hello world.
    The package including :
    1 x 2000mAh Battery
    1 x USB Cable
    1 x 3.5mm Earphone
    1 x Charger
    1 x Screen Protector
    1 x User Manual
    Thanks for your requirement.
    Any other question, contact us any time.
    Best regards!
    
  • Do you find this question helpful?  Yes   No

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