ThL W9 Android 4.2 MTK6589T 1.5GHz Smart Phone 5.7 Inch HD IPS screen 13MP back camera OTG Black

Questions on ThL W9 Android 4.2 MTK6589T 1.5GHz Smart Phone 5.7 Inch HD IPS screen 13MP back camera OTG Black

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• From Jaroslav at 5/27/14 7:00 PM
  • hello world, I'd like to buy W9 phone, the black one. Can you let me know as soon it's available?
    Thank you!
  • Thl Mobile :
    Thank you for your mail .
    ThL W9 phone is out of stock now , we would like to recommend you thl T100s phone which is the hot selling product .
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• From Simon at 4/30/14 4:01 AM
  • do you provide slovene language? (slovenia - not slovakia)
  • Thl Mobile :
    Thank you for your mail .
    It doesn't come with slovene language .
  • Do you find this question helpful?  Yes   No
• From Eirini at 4/6/14 10:23 AM
  • hello world I'm from Greece.
    I want to buy ThL W9 Black. Does the price include THL W9 Flip Cover Black?
    If not, is there any discount if I buy THL W9 and the Flip Cover from your website?
  • Thl Mobile :
    Thank you for your mail .
    Checked that ThL W9 is out of stock now ,we would like to recommend you THL T100S SmartPhone which is the hot selling product ,please check here (http://www.thlmobilestore.com/thl-t100-smartphone-android-4-2-mtk6592-octa-core-5-3-inch-2gb-32gb.html)
  • Do you find this question helpful?  Yes   No
• From Tmag at 2/12/14 11:35 PM
  • When will the phone be in stock? I've been waiting for sometime now i want to buy it.
  • Thl Mobile :
    Thank you for your mail .
    We will email you at the first time when ThL W9 be in stock .
  • Do you find this question helpful?  Yes   No
• From Thendo at 2/10/14 12:10 PM
  • When is the phone coming back to stock. Because it has been out of stock for long. I want to buy the w9 not other phone.
  • Thl Mobile :
    Thank you for your mail .
    When ThL W9 be in stock ,we will inform you at the first time .
  • Do you find this question helpful?  Yes   No
• From Cesar Alvarez at 10/11/13 10:05 PM
  • Please buy the thl w9 desire, I'm from Ecuador but in the product box should indicate that it is a tablet or phablets and value should be the minimum cost 100 us.
    As the shipping would cost to Ecuador and a memory of 32 gb and THL W9 Flip Cover Black
    that time delay.
  • Thl mobile :
    Thank you for your mail .
    We 've got the news from thl factory that thl w9 has been stopped production now .
    We would like to recommend you thl w300 (http://www.thlmobilestore.com/thl-w300-smartphone-android-4-2-1-5ghz-mtk6589t-2g-32g-6-5-inch-hd-ips-screen.html)
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• From Yenchieh at 10/5/13 6:13 PM
  • When did Sale ThL W9 Android 4.2 MTK6589T 1.5GHz Smart Phone 5.7 Inch HD IPS screen 13MP back camera OTG Black 2G RAM And 32 ROM.
    The TF Card can up to 64GB?
    
  • Thl mobile :
    Thank you for your mail .
    We will email you once thl w9 with 32ROM be released by factory .
    It supports TF card up to 32GB extended
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• From Domenico at 9/20/13 9:49 AM
  • good day,
    I would like to have some information regarding the new smartphone THL W9.
    THL W9 has the Gorilla glass?
    Which version?
    The screen is FHD? What is the density of Pixels?
  • Thl mobile :
    Thank you for your mail .
    Thl w9 use FHD IPS screen, capacitive touch screen not Gorilla glass .
    Its resolution is 1920 x 1080 pixels .
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• From george tim at 9/7/13 3:37 PM
  • hello world I am from Greece and I want to buy this mobile..
    I have however some questions...
    1. Does this mobile supports Greek language??
    2. How much does it costs in € euros and how much is the shipping cost for Greece??
    3. Do you have a kind of cover for this mobile to order ?
    4. If I buy for example 5 pieces have you got any gift?
    5. Do you accept PayPal? ?
    Thanks you....
    
    
    Sent from my phone.
    Waiting for your reply. Thank you.
    
    Regards george alexis
  • Thl mobile :
    Thank you for your mail .
    1.Thl w9 supports Greek language .
    2.The shipping cost to Greece is €8.67 via Register Air Mail . After check out ,the total is €232.88
    3.Thl w9 came without a case from factory now .
    4.We can send a gift for you .
    5.Yes, you can pay it via paypal /credit card .
    
    
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• From ian at 8/28/13 5:23 AM
  • Hi, I'm from Malta, is the W9 compatible with networks and sim cards in Malta?
  • THL mobile:
    Thank you for your mail.
    Yes,THL W9 mobile phone are unlocked,support SIM cards in Malta.
  • Do you find this question helpful?  Yes   No
• From Darryl at 8/25/13 2:25 PM
  • Is there a 32/2 version?
  • Thl mobile :
    Thank you for your mail .
    We will email you once thl w9 with 2GB ram be available.
    We would like to recommend you thl w11 with 2GB which has 13.0MP front camera .
    Please check here (http://www.thlmobilestore.com/thl-w11-mtk6589t-1-5ghz-smartphone-13-0mp-front-camera-2gb-32gb-5-0-inch-fhd-screen.html)
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• From Alban at 8/23/13 11:56 AM
  • Hi,is it the car charge and the flip case included and if you post to ireland how can i avoid to pay any taxes in my country.
    
    Best regards!
  • Thl mobile :
    Thank you for your mail .
    1.There is a Car Charger and a flip case in thl w9 package.
    2.We can help you write a smaller value lower than 50usd in the shipping documents so to avoid or reduce custom duties and tax.
  • Do you find this question helpful?  Yes   No
• From juan at 8/16/13 8:52 AM
  • hello world, I want to know if the package includes leather case and two batteries.
  • Thl mobile :
    Thank you for your mail .
    There are two batteries and a flip cover in thl w9 package .
  • Do you find this question helpful?  Yes   No
• From Paolo at 8/12/13 3:23 AM
  • vorrei sapere se lo avete di colore grigio lo acquisterei da subito
    
  • Dear Paolo ,
    hello world.
    We only have thl w9 white version and black version now .
    Thanks for your requirement.
    Any other question, contact us any time.
    Best regards!
    
  • Do you find this question helpful?  Yes   No
• From Gustavo at 8/7/13 12:36 PM
  • Thanks for answering…got two more questions:
    
    1) If I pay, could you send me the telephone by Airmail Singapore Post with tracking number? If the answer is yes, how much it cost? I would like the shipping was made by this company because I have good references.
    
    2) Can you send me the telephone rooted?
    
    Thank you very much…best regards…
  • Dear Gustavo,
    hello world.
    1. Once your package ships we will send an email with a link to track your order.
    2.The shipping cost is $11.6 by Register Air Mail .
    3.Thl w9 support rooted ,but rooting your device will void the 12 months warranty .
    Thanks for your requirement.
    Any other question, contact us any time.
    Best regards!
    
  • Do you find this question helpful?  Yes   No
• From Gustavo at 8/6/13 2:12 AM
  • hello world...does this phone have a LED notification?....thanks...
  • Dear Gustavo,
    hello world.
    Yes. It has a LED notification for charging .
    Thanks for your requirement.
    Any other question, contact us any time.
    Best regards!
    
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• From knaight at 8/6/13 11:48 PM
  • how much will cost shipping to Ukraine?
  • Dear knaight,
    hello world.
    The shippig cost is $11.6 by Register Air Mail to Ukraine .
    Thanks for your requirement.
    Any other question, contact us any time.
    Best regards!
    
  • Do you find this question helpful?  Yes   No
• From chris at 8/5/13 9:04 AM
  • hello world.Camera in this model is better from thl w7s ? I have w7s and it`s camera is bad with flash light.Can you honestly answer if w9 has better camera?
  • Dear chris,
    hello world.
    Thl w9 have Dual Cameras, front camera 8.0 MP, back camera 13.0 MP with flashlight and auto focus . And thl w9 has better camera than thl w7s .
    Thanks for your requirement.
    Any other question, contact us any time.
    Best regards!
    
  • Do you find this question helpful?  Yes   No
• From knaight at 8/5/13 6:30 AM
  • Do you deliver to Ukraine (Kiev)?
    How long is the delivery?
  • Dear knaight,
    hello world.
    1. Yes, we can deliver it to Ukraine .
    2.Courier delivery (UPS, EMS, DHL) takes 3-7 business days depending on your destination. And Register Air Mail takes 15-25 business days .
    Thanks for your requirement.
    Any other question, contact us any time.
    Best regards!
    
  • Do you find this question helpful?  Yes   No
• From knaight at 8/2/13 5:06 AM
  • Is the case for this phone in package?
    
  • Dear knaight,
    hello world.
    Yes, there is a flip case in thl w9 package .
    Thanks for your requirement.
    Any other question, contact us any time.
    Best regards!
    
  • Do you find this question helpful?  Yes   No
• From Angelo at 7/23/13 1:25 AM
  • hello world,
    Yesterday I received the W9 in Italy. I had to pay a small customs duty of about 13 euro for the Italian laws, but no matter, because the smatphone is S-P-E-C-T-A-C-U-L-A-R, very fast and has a screen very detailed and sharp thanks to Full HD. Excellent amenities included with the phone. Also good reception of both sim and GPS.
    I'm really very satisfied.
    
    Thanks THL ...
  • Dear Angelo,
    hello world.
    About the customs fee, we can help you print the package below value 50USD to you ,but it also mainly depends on your local customs. It doesn't include the customs fees in the price.
    Thank you for your feedback .
    Any other question, contact us any time.
    Best regards!
    
  • Do you find this question helpful?  Yes   No
• From Sergio at 7/20/13 6:17 PM
  • Hi!
    
    Do you delivery to Chile?
    How much time it will take?
    and finally,
    Do you have a screen protector for W9 in sell?
    Cheers!!
  • Dear Sergio,
    hello world.
    1. We can ship it to Chile .
    2.Courier delivery (UPS, EMS, DHL) takes 3-7 business days depending on your destination. And Register Air Mail takes 15-25 business days .
    3.There is a screen protector in thl w9 package .
    Thanks for your requirement.
    Any other question, contact us any time.
    Best regards!
    
  • Do you find this question helpful?  Yes   No
• From Soz at 7/17/13 6:50 AM
  • What kind if gps does it have? Is it glonass compatible?
    Thanks
  • Dear Soz,
    It supports A-GPS with EPO assistance to speed up postioning . And it doesn't support glonass.
    Thanks for your requirement.
    Any other question, contact us any time.
    Best regards!
    
  • Do you find this question helpful?  Yes   No
• From giovanni at 7/17/13 11:31 PM
  • Good morning. could I kindly know, if your phone w9, will be CE certified?
    best regards
    
    Giovanni
  • Dear giovanni,
    hello world.
    Thl w9 are in stock now and our thl product all have CE certification
    Thanks for your requirement.
    Any other question, contact us any time.
    Best regards!
    
  • Do you find this question helpful?  Yes   No
• From SoSO at 7/16/13 2:44 PM
  • Does it comes with two batteries?
  • Dear SoSO,
    hello world.
    Yes, there are 2 x 2300mAh Battery in thl w9 package .
    Thanks for your requirement.
    Any other question, contact us any time.
    Best regards!
    
  • Do you find this question helpful?  Yes   No
• From Abe at 7/16/13 6:50 AM
  • Any discount if I buy the ThL W9 and ThL W7s?
    
  • Dear Abe,
    hello world.
    Could you tell us how many do you want ?
    Thanks for your requirement.
    Any other question, contact us any time.
    Best regards!
    
  • Do you find this question helpful?  Yes   No
• From Abe at 7/13/13 7:02 PM
  • Do you have the phone is stock and ready to ship? Is the colour gray or black? Does it really support OTG? Do you get a flip case in the box? 2 batteries?
    
  • Dear Abe,
    hello world.
    1. THL W9 white version and the black version are in stock now .
    2.It supports OTG .
    3.There is a flip case in thl w9 package.
    Thanks for your requirement.
    Any other question, contact us any time.
    Best regards!
    
  • Do you find this question helpful?  Yes   No
• From nasos at 7/12/13 12:55 PM
  • can i buy it from a shop at Beijing and the price will be the same as the site?
  • Dear nasos,
    hello world.
    We can ship it to Beijing and you can purchase this directly from our online shop.
    Thanks for your requirement.
    Any other question, contact us any time.
    Best regards!
    
  • Do you find this question helpful?  Yes   No
• From Malaysian at 7/12/13 6:24 PM
  • where can i buy this from Malaysia ?
  • Dear Malaysian,
    hello world.
    I regret that we have no dealer or re-seller in Malaysia.Please don't worry . You can purchase this directly from our online shop.
    Thanks for your requirement.
    Any other question, contact us any time.
    Best regards!
    
  • Do you find this question helpful?  Yes   No
• From Luigi Papa at 7/12/13 5:57 PM
  • amigo cuanto cuesta el envio a venezuela y cuanto cuesta el envio
  • Dear Luigi Papa,
    hello world.
    It will cost $11.6 by Register Air Mail
    Thanks for your requirement.
    Any other question, contact us any time.
    Best regards!
    
  • Do you find this question helpful?  Yes   No
• From mike at 7/11/13 1:50 AM
  • hi i want to ask if you send in cyprus the w9 and how much is the shipement and the delivery time and if i have to pay something extra like taxes ect or if you could write lower value of the phone so i dont have to pay a lot taxes when it comes
    
    thank you
  • Dear mike,
    hello world.
    1.It will cost $11.6 by Register Air Mail . And Register Air Mail takes 15-25 business days .
    2.We can write a smaller value lower than 50usd in the shipping documents so to avoid or reduce custom duties and tax.
    Thanks for your requirement.
    Any other question, contact us any time.
    Best regards!
    
  • Do you find this question helpful?  Yes   No
• From jim at 7/11/13 9:08 PM
  • hello world,
    Which is the total cost to send to Greece? Which are the dimensions of the phone (not the package)? Can I use the one slot for 3g data the same time with voice services? Thank you in advance
  • Dear jim,
    hello world
    It will cost $11.6 by Register Air Mail to Greece.
    And it supports brand 2G: GSM 850/900/1800/1900MHz
    3G: WCDMA 850/2100MHz
    Thanks for your requirement.
    Any other question, contact us any time.
    Best regards!
    
  • Do you find this question helpful?  Yes   No
• From Steve at 7/10/13 12:48 PM
  • Hi,
    
    Can this be delivered to the UK ?
    How much will delivery cost ?
    How long will it take to deliver ?
  • Dear Steve,
    hello world.
    1. Yes, we can ship it to UK.
    2.It will cost $11.6 by Register Air Mail
    3.And Register Air Mail takes 15-25 business days .
    Thanks for your requirement.
    Any other question, contact us any time.
    Best regards!
    
  • Do you find this question helpful?  Yes   No
• From Anatoliy at 7/10/13 11:31 PM
  • Really want to buy, but I'm afraid to order in Ukraine :(
  • Dear Anatoliy,
    hello world.
    Thl w9 in black color are in stock now .
    I regret that we have no dealer or re-seller in Ukraine.You can purchase this directly from our online shop.
    And we can ship it to Ukraine .
    Thanks for your requirement.
    Any other question, contact us any time.
    Best regards!
    
  • Do you find this question helpful?  Yes   No
• From Weng Wah Wong at 7/9/13 6:06 AM
  • how many battery does the package come with?
  • Dear Weng Wah Wong,
    hello world.
    There are 2 x 2300mAh Battery in thl w9 package .
    Thanks for your requirement.
    Any other question, contact us any time.
    Best regards!
    
  • Do you find this question helpful?  Yes   No
• From adnan at 7/8/13 4:41 PM
  • is there a white color available for w9
    thanks
  • Dear adnan,
    hello world.
    Yes, you can purchase it from http://www.thlmobilestore.com/thl-w9-android-4-2-quad-core-smart-phone-5-7-inch-hd-ips-screen-8mp-front-camera.html
    Thanks for your requirement.
    Any other question, contact us any time.
    Best regards!
    
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• From denny at 7/8/13 12:57 PM
  • if the cell were to stop working I have to send it in china at my expense? the flip-cover is included?
  • Dear denny,
    hello world.
    1. Please don't worry ,before the product sent out will have a full test ,or if have something wrong , you can write an RMA and send it back directly. And we provide 12 months warranty .
    2. Yes, there is a flip cover in thl w9 package .
    Thanks for your requirement.
    Any other question, contact us any time.
    Best regards!
    
  • Do you find this question helpful?  Yes   No
• From Robert at 7/8/13 11:03 AM
  • Will 64GB SDXC card work OK?
    
    Any duty or other extra charges due upon delivery?
    
    It has:
    "A-GPS
    With EPO assistance to speed up postioning"
    Any other ThL phones with this?
  • Dear Robert,
    hello world.
    1. No, thl w9 supports TF card up to 32GB extended
    2.We can write a smaller value lower than 50usd in the shipping documents so to avoid or reduce custom duties and tax.
    3.Thl w9 built in GPS , also support A-GPS, With EPO assistance to speed up postioning
    Thanks for your requirement.
    Any other question, contact us any time.
    Best regards!
    
  • Do you find this question helpful?  Yes   No
• From Hasan Demir at 7/7/13 1:04 PM
  • Is there a warranty?
  • Dear Hasan Demir,
    hello world.
    Please don't worry ,before the product sent out will have a full test ,or if have something wrong , you can write an RMA and send it back directly.And we provide 12 months warranty .
    Thanks for your requirement.
    Any other question, contact us any time.
    Best regards!
    
  • Do you find this question helpful?  Yes   No
• From Chen at 7/7/13 11:27 AM
  • There is no case for this phone in your store as i see . thats right ?
    means if somone wanna buy it he gonna use it with no case ??
  • Dear Chen,
    hello world.
    Please don't worry .There is a case in thl w9 package .
    Thanks for your requirement.
    Any other question, contact us any time.
    Best regards!
    
  • Do you find this question helpful?  Yes   No

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