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Questions on ThL W9 Android 4.2 Quad Core Smart Phone 5.7 Inch FHD IPS screen 8MP front camera OTG

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  • From Kim at 9/8/13 5:02 PM
    • Dear THL,
      1) What is the delivery cost of W9 to Singapore?
      2) Does W9 comes with international warranty?
      3) If yes, where is the service center in Singapore?
      Thanks.
    • Thl mobile :
      Thank you for your mail .
      1. The shipping cost to Singapore is $11.6 via Register Air Mail .
      2. We offer the 12 months warranty after purchase .
      3.Sorry about that we have not the service center in Singapore now .
      All products we sold out are strictly selected and tested by our QC department.
      If it has something wrong , you can contact our after -sale service any time .
    • Do you find this question helpful?  Yes   No
  • From ilan at 9/4/13 7:37 AM
    • does it support Hebrew language?
    • Thl mobile :
      Thank you for your mail.
      Yes, it supports Hebrew language .
    • Do you find this question helpful?  Yes   No
  • From Soraia at 9/2/13 7:41 AM
    • Boa tarde

      Gostaria de saber se ao enviar para Portugal existe algum problema na Alfandega
      de que País é que enviam?
      Obrigado
    • Thl mobile :
      Thank you for your mail .
      We can write a smaller value lower than 50usd in the shipping documents so to avoid or reduce custom duties and tax.
    • Do you find this question helpful?  Yes   No
  • From Ram at 9/2/13 7:33 AM
    • Two questions, please.
      1. Will this phone work with 3G GSM carriers in Thailand like True or AIS? If not, would you recommend any other models? My focus is a big screen and long battery life.
      2. How much is it for shipping to Thailand?
      Thank you.
    • Thl mobile :
      Thank you for your mail .
      1.Thl w9 can work in Thailand
      2.We would like to recommend you thl w300 which has 3300mAh Battery capacity .
      Please check here (http://www.thlmobilestore.com/thl-w300-smartphone-android-4-2-1-5ghz-mtk6589t-6-5-inch-hd-ips-screen-2g-32g-8mp-front-camera.html)
      3.The shipping cost to Thailand is $11.6 via Register Air Mail .
    • Do you find this question helpful?  Yes   No
  • From John at 9/1/13 12:03 PM
    • What will it cost to ship to South Africa?
    • THL Mobile:
      Thank you for your mail.
      We support free shipping.
    • Do you find this question helpful?  Yes   No
  • From t k cham at 9/1/13 6:15 AM
    • please inform me when RAM:2GB with ROM:32GB/16GB version release, Thank You !!!
    • THL Mobile:
      Thank you for your mail.
      We will update on our website.
    • Do you find this question helpful?  Yes   No
  • From RS at 8/26/13 8:45 PM
    • Does is has gorilla glass protection? If it has then which version does gorilla glass it has?
    • Thl mobile :
      Thank you for your mail
      We would like to recommend yo u thl w8s which has Corning Gorillas Glass 3 .
      Please check here (http://www.thlmobilestore.com/thl-w8s-android-4-2-quad-core-smart-phone-5-7-inch-fhd-ips-screen-13-0m-hd-back-camera-2g-32g.html)
    • Do you find this question helpful?  Yes   No
  • From John at 8/22/13 12:25 AM
    • Hi, i placed order 920005148. Can you please write value under 50 $ to avoid extra taxes? Thank you!
    • Thl mobile :
      Thank for your mail .
      Ok ,we will help you write a smaller value lower than 50usd in the shipping documents so to avoid or reduce custom duties and tax.
    • Do you find this question helpful?  Yes   No
  • From Costica at 8/20/13 8:23 AM
    • hello world,

      - How much it will cost to ship to Romania?
      - After i will make the payment, how long is the time frame between confirmation and sending?

      Thank you in Advance!
    • THL Mobile:
      Thank you for you mail.
      1.The shipping cost to Romania is $11.6 via Register Air Mail which takes around 15-25 working days to be delivered.
      2.Most normal sized orders are sent out within 3 -5 working days.
    • Do you find this question helpful?  Yes   No
  • From Cristian Gligor at 8/20/13 1:55 AM
    • hello world regarding the order no 920005028 can you please tell me whats the actual status of the order?
      Thank you!
    • THL Mobile:
      Thank you for you mail.
      We have arranged your shipment today ,then let you know the tracking number later .
    • Do you find this question helpful?  Yes   No

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