THL T200 SmartPhone Android 4.2 MTK6592W Octa Core 6 inch Corning Gorilla Glass3 2GB 32GB

Questions on THL T200 SmartPhone Android 4.2 MTK6592W Octa Core 6 inch Corning Gorilla Glass3 2GB 32GB

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• From greece at 10/28/14 2:34 PM
  • hello world...all good with my thl t200 but today my front camera is not working..and the flip camera button is missing when i am trying to take a photo..what happened??
  • THL Mobile
    Thank you for your mail.
    Open the System Settings, open the application, find the camera program, clear the data, and then restart.
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• From sam at 10/27/14 2:04 AM
  • Hi ,
    How tout make a screenshot please?
    
    I dont find on the playstore.
    
    Thank
  • THL Mobile
    Thank you for your mail.
    You can download the screenshot apps from play store .
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• From Ben at 10/24/14 9:10 PM
  • Bought a THL T200 in China but it does not support google play store and cannot install any google application. How can i install google play store.
    
    Please explain how to do it.
  • THL Mobile
    Thank you for your mail.
    First install "AppSearch", which is not a Google searcher. Through this app, you can install Google Play and others applications, as Whats app.
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• From oscar at 10/19/14 3:21 PM
  • Hola, buenas tardes, les escribo en esta oportunidad para solicitar me envíen a mi correo electrónico el manual completo del telf. THL T200c, ya que intento colocar la hora al formato de 12 horas en la pantalla principal y no puedo adicionalmente quiero eliminar hojas vacías sin aplicaciones y no sé cómo, agradecería mucho me ayudara enviándome el manual.
  • THL Mobile
    Thank you for your mail.
    THL Mobile Phone User Manual: http://www.thlmobilestore.com/news/thl-mobile-phone-user-manual/
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• From Valner at 10/19/14 10:57 AM
  • How and where I can fix phone??????
  • THL Mobile
    Thank you for your mail.
    Could you kindly tell us your order number?
    All are under one year warranty. (Excluding the accessories). If any problems,pls contact our after-sale customers service any time .
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• From Valner at 10/14/14 11:55 AM
  • I still have problem I update firmware and restore phone on factory settings. But I still can't work on phone nothing screen freeze and turn off and now I can't do nothing.
  • THL Mobile
    Thank you for your mail.
    You install the software too much, resulting in insufficient memory.
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• From Neil Patel at 10/5/14 12:09 PM
  • Hi, i purchased a THL T200 earlier on this year around May-June time and my phone has been working perfectly fine till today, my screen goes all fuzzy and the screen goes blanc, is there anything you can do about it? can you fix it or refund? or replace it?
    
    Please Reply ASAP thanks
  • THL Mobile
    Thank you for your mail.
    Phone screen there is a problem.
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• From Yoni Nagar at 10/2/14 9:27 AM
  • My THL T200 that i buyed 3 month ago stuck (the screen freez) and i cant turn on the phone. when i trying to turn on i have with background and THL logo in black.
    What to do?
  • THL Mobile
    Thank you for your mail.
    Please download the firmware update.
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• From Valner at 10/2/14 3:43 AM
  • Hi, I have problem with THL T200. I can't turn him on I try everything and when I turn on phone he again turn off after 5 min. I hope that you can help me.
  • THL Mobile
    Thank you for your mail.
    Please download the firmware update.
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• From DianaDeAngelis at 9/7/14 3:36 PM
  • non si carica più il telefono ... mi da il segno del caricamento ma in realtà non carica . credo che sarò costretta a comprare un top di gamma , tipo il note 3 .
  • THL Mobile
    Thank you for your mail.
    Please remove the Plastic Strips on the battery before using!
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• From Iulian at 9/7/14 3:17 AM
  • hello world ! I just have ordered a THL T200 mobile phone, white collor.
    The order number is #11600002417. The phone have a back side protection case ? If yes, is possible that the protection case to be black ?
    Is possible to write on DHL shipping bill that the price is 50 $ ?
    Thank you in advance for your help !
  • THL Mobile
    Thank you for your mail.
    The case color is randomly sent,
    We will print your package value under 50USD, but we are not sure about your local customs.
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• From Iulian at 9/3/14 10:42 AM
  • hello world,
    is possible to send a phone in Romania, via DHL ? Thank you for your answer !
  • THL Mobile
    Thank you for your mail.
    Yes, We support shipping to Romania by DHL.
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• From LuixmaN at 9/2/14 9:09 AM
  • Hi, where can I download the last firmware of T200?
    Thanks!
  • THL Mobile
    Thank you for your mail.
    Here: http://pan.baidu.com/s/1i3LyKg1
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• From gaby at 8/29/14 10:03 AM
  • hi,
    1)es que l'on peut y mettre des carte sd 64 gb?
    2) j'ai trouver le meme gsm neuf , a vendre sur plusieurs site au prix de 210-220 euro, pourquoi es plus cher sur votre site?
  • THL Mobile
    Thank you for your mail.
    THL T200 phone Support TF card up to 32GB extended,
    $269.99 = 205.46239 EUR
  • Do you find this question helpful?  Yes   No
• From David at 8/28/14 3:20 AM
  • hello world, let me know when android 4.4 to buy 500 pcs,thanks.
  • THL Mobile
    Thank you for your mail.
    THL T200 mobile phone now can't upgrade to the Android 4.4.
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• From Michael at 8/4/14 6:38 PM
  • How do I stop Google Maps from crashing every time I use it? This is hopeless.
    
    And when will there be a ROM upgrade to 4.3, or 4.4?
  • Thl Mobile :
    Thank you for your mail .
    Our factory is testing the latest Android 4.4 firmware , if any news ,we will submit it on our website soon .
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• From alfred at 8/2/14 5:31 PM
  • How to do a screen shot?tq
  • THL Mobile
    Thank you for your mail.
    You can download the screenshot apps from play store .
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• From Alex at 7/31/14 3:56 AM
  • Thank you for your answers!
    
    But I still don't understand if THL would manufacture more capacitive battery for this model IN FUTURE? Do they have a plan to do it in perspective?
    
    Thanks.
  • Thl Mobile :
    Thank you for your mail .
    We will email you at the first time when the bigger capacity battery be released by factory .
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• From Alex at 7/31/14 1:56 AM
  • Hi,
    Please, provide us some information about when you are going to manufacture more capacitive battery for THL T200?
    Thank you.
  • Thl Mobile :
    Thank you for your mail .
    When the bigger capacity battery be released by factory ,we will release it on our website soon .
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• From Alex at 7/30/14 11:48 PM
  • Dear THL command,
    1) Could you manufacture for THL T200 more capacitive battery in future (or in present) than it has. For example 3500mAh and more?
    2) If the screen has OGS technology? Or it just an IPS?
    p.s. THL T200 is a really cool smartphone, but the battery makes me cry.
    Thank you in advance.
  • Thl Mobile :
    Thank you for your mail .
    When the bigger capacity battery be released by factory ,we will inform you at the first time .
    Thl T200 features Corning Gorilla Glass 3 .
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• From anon at 7/26/14 12:33 AM
  • how much shipping cost to czech republic ?
  • Thl Mobile :
    Thank you for your mail .
    The shipping cos is $11.6 via Singapore post with the tracking number 15-25 working days around to arrive at you .
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• From vincenzo at 7/26/14 11:02 PM
  • I have t200 when the update 4.4 kitkat will be available?
  • Thl Mobile :
    Thank you for your mail .
    Our factory is testing the latest Android 4.4 firmware , if any news ,we will submit it on our website soon .
    
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• From Nayeem khan at 7/22/14 12:53 PM
  • i bought thl t200 just 1 month back and now it is not working.kindly let me know how to get refund of my money
  • Thl Mobile :
    Thank you for your mail .
    Could you kindly tell us your order number firstly ?
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• From Cyprus at 7/21/14 11:33 AM
  • Does the THL T200 conforms to European standards? Does it bears the "CE" marking (proof of conformity with the R&TTE Directive). How long it takes to ship it to Cyprus? Thanks!
  • THL Mobile
    Thank you for your mail.
    THL T200 phone has CE certification,
    The shipping cost to Cyprus is $11.0 via Singapore post with the tracking number 10-25 working days around to arrive at you.
  • Do you find this question helpful?  Yes   No
• From Yune at 7/20/14 4:47 PM
  • hello world, How much is the shiping cost to Panama city?
  • THL Mobile
    Thank you for your mail.
    The shipping cost to Panama is 11.0USD by Airmail.
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• From zubair khan at 7/20/14 10:06 AM
  • Thl t200 deliver in india
  • THL Mobile
    Thank you for your mail.
    We support shipping to India and the shipping cost is 11.0USD.
  • Do you find this question helpful?  Yes   No
• From Gerard at 7/19/14 11:21 AM
  • The Antutu rating shows 20323. Is this not low for an octacore? I was expecting something around 25000 or more.
  • THL Mobile
    Thank you for your mail.
    This is an average.
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• From GarryM at 7/19/14 4:21 AM
  • Does the phone have a Chinese ROM where english is the selected language and the phone has lots of in-built Chinese applications that cannot be removed or does it have an international ROM version like the Ironman phone - with Google Play factory installed with english applications ??
    Appreciate your advice !
    
  • THL Mobile
    Thank you for your mail.
    You can download the English APP in the Google play store.
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• From angela at 7/19/14 12:36 AM
  • hello world, could you please tell me how long it would take to ship in Greece and how much it will cost?
  • Thl Mobile :
    Thank you for your mail .
    The shipping cost to Greece is $11.6 via Singapore post with the tracking number 15-25 working days around to arrive at you .
  • Do you find this question helpful?  Yes   No
• From Isaac at 7/18/14 11:04 PM
  • How long does it take to ship within China, Beijing?
  • Thl Mobile :
    Thank you for your mail .
    It usually takes 2 working days around to arrive at you .
  • Do you find this question helpful?  Yes   No
• From Isaac at 7/17/14 6:35 AM
  • How much will it cost for shipping within China, Beijing and how long? Can I give you a local address on where to mail?
  • Thl Mobile :
    Thank you for your mail .
    The shipping cost is $11.6 via sf-express with the tracking number 2 working days around to arrive at Beijing ,China .
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• From vaggos at 7/16/14 5:57 AM
  • I have t200 when the update 4.4 kitkat will be available?
  • Thl Mobile :
    Thank you for your mail .
    Our factory is testing the latest Android 4.4 firmware , if any news ,we will submit it on our website soon .
  • Do you find this question helpful?  Yes   No
• From Stefano at 7/14/14 6:29 AM
  • We expect the upgrade to 4.4 for the amazing T200. Please do not let die this smartphone with 4.2!!
  • THL Mobile
    Thank you for your mail.
    When we got the Android 4.4 latest firmware update,we will release on our website.
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• From DianaDeAngelis at 7/12/14 1:35 PM
  • salve ,
    mi sono accorta che sul sito originale di thl hanno postato t200 original ecological , ma se lo scarico è anche in italiano ?
  • THL Mobile
    Thank you for your mail.
    Can you send us the link of the firmware? thank you
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• From seken1 at 7/12/14 1:02 PM
  • Can i use the thl 5000 kitkat firmware on the t200 ,and will it wok, also i want to know how to change the recovery language to english so i can backup my device. From Nigeria. Thank you
  • THL Mobile
    Thank you for your mail.
    THL 5000 Android 4.4 firmware is not suitable for THL T200.
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• From Narz_Art at 7/11/14 8:50 AM
  • Hi. Im from Philippines. Do you have retailer here already, and where? I really want to have 1. If you dont, how much is the shipping from here and what courier? And how can i pay if i want to order? Thank you!
  • THL Mobile
    Thank you for your mail.
    The shipping cost to Philippines is $11.60 via Singapore post with the tracking number 10-25 working days around to arrive at you,
    We support Paypal and Wire Transfer. You can use your Credit Card through Paypal / credit card /wire transfer.
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• From PICHMAT at 7/9/14 7:44 PM
  • Qué programa utilizar para transferir archivos multi-media (fotos-video) del thl-200 a la PC y viceversa?
  • THL Mobile
    Thank you for your mail.
    Using the data cable to connect your phone and computer, the computer will appear a few options, choose high-capacity equipment, you can transfer files.
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• From trey at 7/4/14 6:27 AM
  • So they will release an update to kitkat for this phone?
  • THL Mobile
    Thank you for your mail.
    THL official has not released the Android 4.4 kitkat firmware, if released, we will be the first time to upload to the site.
  • Do you find this question helpful?  Yes   No
• From Trey at 7/3/14 8:38 AM
  • Hey, I just bought this phone. I'm waiting for an update to Android 4.4, I thought they will release it anytime soon??
  • THL Mobile
    Thank you for your mail.
    When we got the Android 4.4 latest firmware update,we will release on our website.
  • Do you find this question helpful?  Yes   No
• From reginsh at 7/2/14 2:42 AM
  • I really need a phone can you please explain to me about your payment
  • THL Mobile
    Thank you for your mail.
    We support Paypal and Wire Transfer. You can use your Credit Card through Paypal / credit card /wire transfer.
  • Do you find this question helpful?  Yes   No
• From Adewole Oluwafemi at 7/2/14 1:25 AM
  • I just want to ask you, how much it cost to repair the touch of the phone, i fell down and dropped and broke but it is still displaying
  • Thl Mobile :
    Thank you for your mail .
    Could you kindly tell us your order number firstly ?
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• From bobby at 6/25/14 6:27 AM
  • In which location mobile storews are available through out country
    
  • THL Mobile
    Thank you for your mail.
    THL Mobile phone store in China, we support worldwide shipping ,you can purchase this directly from our online shop.
  • Do you find this question helpful?  Yes   No
• From aytow at 6/24/14 6:48 PM
  • Hi, can you please tell me how i get in to engineering mode? Thanks in advance!
  • THL Mobile
    Thank you for your mail.
    Enter engineering mode approach:
    After shutdown, press and hold the power button + volume down you can enter engineering mode.
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• From Marthenil at 6/17/14 10:34 AM
  • On one of the above photos, both photos have a leather backplate. I haven't seen it in other photos on the site. Where can I get that? Thanks in advance.
  • THL Mobile
    Thank you for your mail.
    THL T200 phone have a leather backplate, you can purchase this directly from our online shop.
  • Do you find this question helpful?  Yes   No
• From Gerard at 6/13/14 10:04 PM
  • Hi, how much to ship to philippines?
    Or do you have a distribution channel here already?
    Thanks
  • THL Mobile
    Thank you for your mail.
    I regret that we have no dealer or re-seller in Philippines ,but we support worldwide shipping ,you can purchase this directly from our online shop,
    The shipping cost to Philippines is $11.60 via Singapore post with the tracking number 15-25 working days around to arrive at you.
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• From Marlie at 6/12/14 2:20 AM
  • Hi,
    
    First of all, I bought the T200, it is the best phone i could afford. It has everything, speed, full hd screen, OTG NFC etc.
    
    My question is: Does it support BLE (Bluetooth Low Energy)?
    I bought a FitBit Flex online, but didn't notice there was a chance that the T200 doesn't support it's BLE.
    
    Kind regards.
  • THL Mobile
    Thank you for your mail.
    THL T200 do not support Bluetooth Low Energy.
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• From Nick at 6/9/14 5:44 AM
  • Is T200 competable with windmobile in canada or TMobile in the USA?
  • THL Mobile
    Thank you for your mail.
    Yes, THL T200 can work in Canada and USA.
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• From Nayeem at 6/9/14 3:42 AM
  • Do i have to pay custom tax and.other taxes or does it included in shipping charge if its ships to india
  • Thl Mobile :
    Thank you for your mail .
    We are not sure about your local customs ,but we can help you reduce and avoid import taxes by declaring prices low, declaring the contents as "electronic accessories" or other items and shipping in simple packaging.
  • Do you find this question helpful?  Yes   No
• From Carlos at 6/9/14 2:51 AM
  • Hi
    How much is the shiping cost to Portugal?
    Can you put a lower price for the customs, i´m not shure about the costs here.
    Thanks
  • THL Mobile
    Thank you for your mail.
    The shipping cost to Portugal is 11.60USD by Airmail,
    we will print your package value under 50USD, but we are not sure about your local customs.
  • Do you find this question helpful?  Yes   No
• From DZP3839 at 6/8/14 4:59 PM
  • I bought my Thl T200 last april, since then I have no problem about it, and we bought another Thl T200c for my wife, I just like to know when will you provide us your Kitkat upgrade? and another question is, should we not "root" our phone before we upgrade to Kitkat?
  • THL Mobile
    Thank you for your mail.
    When we got the Thl T200 latest firmware update, we will release on our website,
    you can ROOT your phone, if you do, will lose our the 12-month warranty, please be cautious.
  • Do you find this question helpful?  Yes   No
• From mikegreece at 6/7/14 11:29 AM
  • what about the SAR of t200???
  • THL Mobile
    Thank you for your mail.
    THL T200 phone's SAR is 0.645w/kg.
  • Do you find this question helpful?  Yes   No
• From Vasilis Demian at 6/7/14 9:17 AM
  • A few months ago i bought the T200 smpartphone. I am full satisfied with this. I realy didnt expect a cheap phone to be so amazing!
    My only problem is that the hadphones that was packed with the phone now aren 't working any more. How can i find another headset to buy and what other compatible headphone exists in the market?
  • THL Mobile
    Thank you for your mail.
    You can try other 3.5mm earphone.
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• From Manos at 6/6/14 4:37 PM
  • hello world
    I want to this great phone.
    I really want to know if you intend to release a larger capacity battery for it
    Thanks in advance
  • THL Mobile
    Thank you for your mail.
    THL did not release a larger capacity battery.
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• From Michael at 6/6/14 9:58 PM
  • So will Android 4.4 KitKat for ThL T-200 or not? If not, why? If yes, when?
  • Thl Mobile :
    Thank you for your mail .
    Our factory is testing the latest Android 4.4 firmware , if any news ,we will submit it on our website soon .
    
  • Do you find this question helpful?  Yes   No
• From Herod Agripa at 6/5/14 8:36 AM
  • What is the advantages and disadvantages of T200 compare to the other brand like samsung, xperia and iphone?
  • THL Mobile
    Thank you for your mail.
    Advantages: cheaper price than they are, more functional
    Disadvantages: System optimization without them better.
  • Do you find this question helpful?  Yes   No
• From Dejan at 6/4/14 7:10 AM
  • Will this phone be available with Android 4.4 KitKat? How long it shipping to Italy? Thanks!
  • THL Mobile
    Thank you for your mail.
    THL T200 mobile phone now can't upgrade to the Android 4.4, you will got your package in 3-5 business days around by DHL.
  • Do you find this question helpful?  Yes   No
• From Sascha at 6/3/14 11:20 PM
  • hello world,
    
    What to order two T200 but I have two questions:
    
    -Can you please write a value of 25$ into the shipping documents?
    
    -The Facebook recommending doesn't work. Is there any other way to get 5% discount?
  • THL Mobile
    Thank you for your mail.
    We will print your package value under 25USD.
  • Do you find this question helpful?  Yes   No
• From Addin at 5/31/14 6:09 AM
  • I'm from indonesia and I interested to buy thl t200
    how long it shipping to indonesia?
    How it's payment method ?
    And if I order with flip case, how much IDR I must have?
  • THL Mobile
    Thank you for your mail.
    you will got your package in 3-5 business days around by DHL,
    we support Paypal and West Union, Payment options available include Paypal/ West Union/ credit card /wire transfer, THL T200 is equipped with plastic case.
  • Do you find this question helpful?  Yes   No
• From Rednaxelos at 5/28/14 4:19 PM
  • Hoping the update of the android version is online soon ;-) , the phone freezed twoo times lately
  • Thl Mobile :
    Thank you for your mail .
    Our factory is testing the latest firmware ,pls wait for another several days ,we will submit it on our website soon .
    
  • Do you find this question helpful?  Yes   No
• From Bojan at 5/28/14 5:13 AM
  • I like thl t200, am from SRBIJA, how long will it take to be delivered to me if I make paypal
  • THL Mobile
    Thank you for your mail.
    You will got your package in 3-5 business days around by DHL.
  • Do you find this question helpful?  Yes   No

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