ThL W200 Smartphone Android 4.2 1.5GHz MTK6589T 1G 8G 5.0 Inch HD IPS Screen White

Questions on ThL W200 Smartphone Android 4.2 1.5GHz MTK6589T 1G 8G 5.0 Inch HD IPS Screen White

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• From WITALLON PRADO at 8/13/14 1:36 PM
  • OLA . BOA TARDE! SOU BRASILEIRO E GOSTARIA DE SABER QUANTO CUSTA O THL W200 EM REAIS E QUANTO CUSTA PARA ENVIAR ATE AQUI ? SÓ PELO QUE EU LI O SMARTPHONE E DE MAIS . ESPERO A RESPOSTA .
  • THL Mobile
    Thank you for your mail.
    The shipping cost to Brazil is $11.0 via Singapore post with the tracking number 10-25 working days around to arrive at you.
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• From Rong at 7/27/14 12:09 PM
  • Hi,
    Few questions:
    
    1. The THL w200 comes with screen protector and case cover?
    2. The THL w200 comes with warrenty?
    
    Thanks
  • THL Mobile
    Thank you for your mail.
    THL W200 comes with screen protector and case cover,
    All are under one year warranty. (Excluding the accessories). If any problems,pls contact our after-sale customers service any time .
  • Do you find this question helpful?  Yes   No
• From Maye at 7/25/14 3:49 AM
  • Hi
    Uhmm.. I just want to ask if this is available in Metro Manila, Philippines?? And if yes where can I buy it??
  • THL Mobile
    Thank you for your mail.
    I regret that we have no dealer or re-seller in Philippines ,but we support worldwide shipping ,you can purchase this directly from our online shop.
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• From Leonard at 7/14/14 2:09 AM
  • Is it possible to tether internet using the w200?
  • THL Mobile
    Thank you for your mail.
    No
  • Do you find this question helpful?  Yes   No
• From Pakpoom at 7/13/14 2:28 AM
  • Hi, I have a few question.
    Is this smartphone support Thai language ?
    How much is the shipping to Thailand ?
    Thank you.
  • THL Mobile
    Thank you for your mail.
    THL W200 phone support Thai language,
    The shipping cost to Thailand is 11.60USD by Airmail.
  • Do you find this question helpful?  Yes   No
• From Bobby at 7/10/14 8:15 AM
  • I just bought an thl w200 and i live in canada and the phone its unlocked but can i activate it in canada
  • THL Mobile
    Thank you for your mail.
    Yes
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• From kallo at 7/1/14 6:02 AM
  • Hi!
    I have the "can't connect to camera" error message.
    I did factory reset, but I have the same error message.
    If I replace the camera modul in this phone with a new camera module, it is posible to repair this error?
  • Thl Mobile :
    Thank you for your mail .
    Could you kindly tell us your order number firstly ?
    We offer the 12 months factory warranty for all our thl phones.
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• From gil at 6/30/14 5:13 AM
  • 
    When will you have the model in stock again
  • THL Mobile
    Thank you for your mail.
    We need to wait for the THL official notification,
    We will email you at the first time when the thl w200 smartphone be available .
  • Do you find this question helpful?  Yes   No
• From mobile network at 6/26/14 12:22 AM
  • hello world,
    
    I have a problem with mobile network. I bought the phone a few months ago, at first it worked perfect, but eventually the mobile network just dissapeared. I'm in Bulgaria if this matters.. Do you have an idea what is causing the problem?
  • THL Mobile
    Thank you for your mail.
    Please shut down and then restart, if there is a signal, mobile SIM card slot in contact have a problems.
  • Do you find this question helpful?  Yes   No
• From Hussain at 6/12/14 8:54 AM
  • Can the rear facing camera capture full HD?
    Is there also wireless tethering availible?
  • THL Mobile
    Thank you for your mail.
    THL W200 phone rear facing camera capture not full HD and not support wireless tethering.
  • Do you find this question helpful?  Yes   No
• From PETRA BOCKOVA at 6/7/14 6:02 AM
  • i got the thl w200 yesterday and everything is perfect axept a problem, when i joing in face book 5-10 seconts later it kicks me out,can you please help me with this broblem thank you very much!!!!!
  • Thl Mobile :
    Thank you for your mail .
    It may be incompatible with this version which will lead to not run .Please try to download the difference facebook apps .
  • Do you find this question helpful?  Yes   No
• From fabiob at 5/22/14 9:44 AM
  • Hi,
    
    Does this phone have compass sensor?
    
    Thank you
  • THL Mobile
    Thank you for your mail.
    THL W200 phone support compass.
  • Do you find this question helpful?  Yes   No
• From idit at 5/4/14 9:27 AM
  • hi
    do you provide Manufacturer Warranty?
    if i have a bug i send you the cellephone and you fix it?
  • Thl Mobile :
    Thank you for your mail .
    All are under one year warranty. (Excluding the accessories).
    If any problems ,please contact us any time .
  • Do you find this question helpful?  Yes   No
• From ilias at 4/28/14 6:03 AM
  • hello world awsome phone company.I wanna ask you how much is the shipping to GREECE and WHEN ARE U GOING TO MAKE A DISCOUNT to other phones such as thl t200? I wannted to buy t200 but its to expensive.Please consider my opinion andrely soon. Thanks
  • THL Mobile
    Thank you for your mail.
    The shipping cost to Greece is 11.60USD, you will got your package in 3-5 business days around by Express,
    Thank you for your suggestion, we will consider.
  • Do you find this question helpful?  Yes   No
• From mico at 4/15/14 9:56 AM
  • How to install Google Play to ThL W200?
    
  • THL Mobile
    Thank you for your mail.
    THL W200 mobile phone has installed Google Play.
  • Do you find this question helpful?  Yes   No
• From nik4o77 at 3/22/14 12:54 AM
  • Pls, tell me how much is the shipping cost to bulgaria and if it possible the package to have 20 $ sign?
    Thank you!
  • Thl Mobile :
    Thank you for your mail .
    The shipping cost to bulgaria is $11.6 via Singapore post with the tracking number 15-25 working days around to arrive at you . We can print your parcel value $20 in the shipping documents so to avoid or reduce custom duties and tax.
  • Do you find this question helpful?  Yes   No
• From Veronika at 3/20/14 10:16 AM
  • hello world, please what is the shipping cost for Czech Republic?
  • Thl Mobile :
    Thank you for your mail .
    The shipping cost to Czech Republic is $11.6 via Singapore post .
  • Do you find this question helpful?  Yes   No
• From vanessa at 2/23/14 1:53 PM
  • is this phone compatible with New Zealand sim cards and can we purchase chargers for this phone in NZ?
  • Thl Mobile :
    Thank you for your mail .
    We can send the suitable plug according to your country .
    ThL W200 Smartphone support brand 2G: GSM 850/900/1800/1900MHz
    3G: WCDMA 850/2100MHz
    
  • Do you find this question helpful?  Yes   No
• From shira at 2/10/14 1:57 PM
  • How much is the shipping cost to Israel?
  • Thl Mobile :
    Thank you for your mail .
    The shipping cost to Israel is $11.6 via Singapore post .
  • Do you find this question helpful?  Yes   No
• From ami at 2/10/14 3:23 AM
  • Hi
    when i try to take photo get
    can't connect to the camera
  • Thl Mobile :
    Thank you for your mail .
    Please reset your device to factory mode: Setting-backup&reset -Factory Data Reset
  • Do you find this question helpful?  Yes   No
• From abc at 2/2/14 3:39 AM
  • just ordered this item, 920008806
    please write a value less than 50 usd.
    
    thanks
  • Thl Mobile :
    Thank you for your mail .
    We can write a smaller value lower than 50usd in the shipping documents so to avoid or reduce custom duties and tax.
    
    
  • Do you find this question helpful?  Yes   No
• From Peter at 1/24/14 3:33 PM
  • How long is delivery to New South Wales, Australia ?
  • Thl mobile :
    Thank you for your mail .
    Courier delivery (UPS, EMS, DHL) takes 3-7 business days depending on your destination. And Register Air Mail takes 15-25 business days .
    
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• From Bar at 1/22/14 1:18 AM
  • hello world,
    
    can I use a microSDHC card in THL W200 or does it not work?
    
    
  • Thl Mobile :
    Thank you for your mail .
    ThL W200 Smartphone supports micro SDHC .
  • Do you find this question helpful?  Yes   No
• From Zoe at 1/17/14 11:55 AM
  • I've just bought this phone today, but I noticed it doesn't support Korean, which is a language I use often. Is there an app or something I can install to change this?
  • Thl Mobile :
    Thank you for your mail .
    ThL W200 Smartphone is preinstalled Korean language .
  • Do you find this question helpful?  Yes   No
• From Martinho at 1/16/14 8:24 AM
  • hello world THL,
    
    Can you tell me if there is a better battery for the THL w200. Does Any other THL phone battery work on the thl w200 ?
    
  • Thl Mobile :
    Thank you for your mail .
    For THL W200 Smart Phone Original 1800mAh Lion Battery ,please check here (http://www.thlmobilestore.com/thl-w200-smart-phone-original-1800mah-lion-battery.html)
  • Do you find this question helpful?  Yes   No
• From Oren at 1/15/14 12:07 PM
  • My phone restarts by its own after I go out of standby every so often,I took out the SIM and it still happens.I also rebooted the phone.is this a rom problem?
    
  • Thl Mobile :
    Thank you for your mail .
    Please finish updated firmware .
  • Do you find this question helpful?  Yes   No
• From Dan at 1/11/14 1:24 PM
  • Hi guys,
    
    I just bought this smartphone along with a Flip cover, the POs are: 920008324, 920008322.
    I wonder if you can send me the Flip Cover in the same package of the Smartphone and also declare it with a lower price, so I can reduce the import taxes.
    
    Thanks in advance!
  • Thl Mobile :
    Thank you for your mail .
    We can help you reduce and avoid import taxes by declaring prices low, declaring the contents as "electronic accessories" or other items and shipping in simple packaging.
    
  • Do you find this question helpful?  Yes   No
• From Miltos at 1/6/14 1:55 PM
  • hello world what is the SAR value for ThL W200 and what is the shipping cost for Cyprus?
  • Thl mobile :
    Thank you for your mail .
    We will release the SAR value on our website soon ,and the shipping cost to Cyprus is $11.6 via Singapore post .
  • Do you find this question helpful?  Yes   No
• From John S at 1/3/14 2:27 PM
  • How do I add ringtones, can't find how
  • Thl Mobile :
    Thank you for your mail .
    Please choose setting ==>>ringtones
  • Do you find this question helpful?  Yes   No
• From Mirela at 12/30/13 2:11 AM
  • hi , What is the shipping cost for Moldova ?
    
  • Thl mobile :
    Thank you for your mail .
    The shipping cost to Moldova is $11.6 via Singapore post with the tracking number 15-25 working days around to arrive at you .
  • Do you find this question helpful?  Yes   No
• From Dan at 12/28/13 9:49 AM
  • Hi, I wonder if you can declare low prices so I can reduce taxes, the PO is 920008008. Thanks in advance :)
  • Thl mobile :
    Thank you for your mail .
    We can help you reduce and avoid import taxes by declaring prices low, declaring the contents as "electronic accessories" or other items and shipping in simple packaging.
  • Do you find this question helpful?  Yes   No
• From Dan at 12/28/13 9:47 AM
  • Hi, I just bought this celular phone, I wonder if you can help me to declare a low price so taxes will be reduced, the PO is 920008008. Thanks in advance.
  • Thl mobile :
    Thank you for your mail .
    We can help you reduce and avoid import taxes by declaring prices low, declaring the contents as "electronic accessories" or other items and shipping in simple packaging.
  • Do you find this question helpful?  Yes   No
• From Rogen at 12/28/13 10:06 PM
  • I live in Bangladesh. how can i get it from here?
  • Thl mobile :
    Thank you for your mail .
    We support worldwide shipping ,you can purchase it directly from us .
  • Do you find this question helpful?  Yes   No
• From karl at 12/28/13 4:17 PM
  • How much is the shipping cost to Toronto?
  • Thl mobile :
    Thank you for your mail .
    The shippping cost to Toronto is $11.6 via Singapore post .
  • Do you find this question helpful?  Yes   No
• From karl at 12/28/13 4:17 PM
  • How much is the shipping cost to Toronto?
  • Thl mobile :
    Thank you for your mail .
    The shippping cost to Toronto is $11.6 via Singapore post .
  • Do you find this question helpful?  Yes   No
• From Sascha at 12/12/13 12:20 PM
  • hello world,
    
    I have bought a THL w200 a few months ago, and today, the glass is broken.
    How much dollar cost a reparation?
    
    Thank you
  • Thl mobile :
    Thank you for your mail .
    Sorry about that we don't provide the parts sell at present .
  • Do you find this question helpful?  Yes   No
• From rehaan at 12/8/13 10:13 AM
  • when i order recieve this error my billing is uk and want to ship Pakistan
    We're sorry, PayPal doesn't allow residents of United Kingdom to send purchases to Pakistan.
  • Thl mobile :
    Thank you for your mail .
    Are your shipping address different form your paypal address? Sometimes Paypal will limit change your shipping address in order buyer protection.
  • Do you find this question helpful?  Yes   No
• From Bender at 12/4/13 1:11 AM
  • Hi, Is it possible to buy only white shell battery cover ? My have been damaged by little child in family...
    I am from Slovakia, please tell me if it is possible, what about price ect.
    Thank you
  • Thl mobile :
    Thank you for your mail .
    Sorry about that we don't provide the parts sell at present .
  • Do you find this question helpful?  Yes   No
• From K S at 12/1/13 12:07 PM
  • hello world, i would like to know if there is an international warranty included.
  • Thl mobile :
    Thank you for your mail .
    All thl phone come with 12 months factory warranty .
  • Do you find this question helpful?  Yes   No
• From ziza at 11/22/13 6:41 AM
  • Hi, how much do i have to pay for this phone be shipped to portugal by air mail?
  • Thl mobile :
    Thank you for your mail .
    The shipping cost to portugal is $11.6 by Register Air Mail .
  • Do you find this question helpful?  Yes   No
• From danil at 11/17/13 11:07 AM
  • how many euro cost to arived in greece with airmail?and how many i will pay the taxes
  • Thl mobile :
    Thank you for your mail .
    The shipping cost to Greece is €8.57 by Register Air Mail .
    We can write a smaller value lower than 50usd in the shipping documents so to avoid or reduce custom duties and tax.
    But it also mainly depends on your local customs.
  • Do you find this question helpful?  Yes   No
• From amit at 11/11/13 12:05 PM
  • I got my thl w200 with android 4.2.1.
    how can i upgrade to android 4.3?
  • Thl mobile :
    Thank you for your mail .
    We will email yo u once the latest firmware be released by factory .
  • Do you find this question helpful?  Yes   No
• From Javier at 11/11/13 8:57 AM
  • Order : 920007007
    Please, lower price jn package to avoid customs.
    Thanks.
  • Thl mobile :
    Thank you for your mail .
    We can help you reduce and avoid import taxes by declaring prices low, declaring the contents as "electronic accessories" or other items and shipping in simple packaging.
  • Do you find this question helpful?  Yes   No
• From Javier at 11/11/13 8:56 AM
  • Order : 920007007
    Please, lower price jn package to avoid customs.
    Thanks.
  • Thl mobile :
    Thank you for your mail .
    We can help you reduce and avoid import taxes by declaring prices low, declaring the contents as "electronic accessories" or other items and shipping in simple packaging.
  • Do you find this question helpful?  Yes   No
• From Tasos at 10/29/13 5:47 AM
  • iam confused about the second battery, is it included or not in the package ? i read that battery is not good enough so i think the second battery is necessary
    
    thanks
  • Thl mobile :
    Thank you for your mail .
    Thl w200 comes with 1 battery from factory now .
  • Do you find this question helpful?  Yes   No
• From Daniel Silva at 10/25/13 11:12 AM
  • hi. I wonder if you guys send to Brazil, how much, and if you can send as "gift" so I do not pay taxes.
    thanks
  • Thl mobile :
    Thank you for your mail .
    We can write a smaller value lower than 50usd in the shipping documents so to avoid or reduce custom duties and tax.
    But it also mainly depends on your local customs.
  • Do you find this question helpful?  Yes   No
• From Robert at 10/24/13 4:49 AM
  • Dear Customer Support!
    
    When does THL plans to release a new (fixed and updated) firmware for THL W200? My device has inverted magnetic sensor axis (which is a software bug).
    Thy,
    
  • Thl mobile :
    Thank you for your mail .
    For updated firmware ,please check here (http://www.thlmobilestore.com/news/thl-w200-latest-firmware-released/)
  • Do you find this question helpful?  Yes   No
• From vibu at 10/15/13 4:52 AM
  • Has THL W200 CE certification?
    Thank You
  • Thl mobile :
    Thank you for your mail .
    All our product has CE certification .
  • Do you find this question helpful?  Yes   No
• From Juri Gi at 10/12/13 2:34 PM
  • How much will cost the shipping to Slovakia please? and how much time it will take?
  • Thl mobile :
    Thank you for your mail .
    The shipping cost to Slovakia is $11.6 via Register Air Mail with tracking number 15-25 working days arrive at you .
  • Do you find this question helpful?  Yes   No
• From Lodewijk at 10/11/13 3:01 PM
  • hi,
    
    Do you have a black version of this phone?
    What about the shipping costs to Belgium? time?
    It does support Dutch..?
    thx
  • Thl mobile :
    Thank you for your mail .
    For thl w200 black version ,please check here (http://www.thlmobilestore.com/thl-w200-android-4-2-mtk6589t-quad-core-smart-phone-5-0-inch-hd-ips-screen-5mp-hd-front-camera.html)
    The shipping cost to Belgium is $ 11.6 by Register Air Mail and it doesn't support Dutch language .
    
  • Do you find this question helpful?  Yes   No
• From giovanni at 10/11/13 2:22 AM
  • Good morning. I would like to ask you if in the future THL phones will have 1 or 2 batteries.
    Best regards
    
    Giovanni
  • Thl mobile :
    Thank you for your mail .
    Thl w200 comes with 1 battery from factory now .
  • Do you find this question helpful?  Yes   No
• From jesus at 10/8/13 4:07 PM
  • envian a españa?
    cua es el precio en euros para españa?
    pueden cambiar el precio en el paquete para no pagar aduanas?
    cuanto suele llegar el paquete a españa?
    
    espero que haya una respuesta lo mas antes posible
  • Thl mobile :
    Thank you for your mail .
    We can ship it to Spain and the shipping cost is $11.6 by Register Air Mail which usually take about 15-25 working days to arrive at you .
    We can write a smaller value lower than 50usd in the shipping documents so to avoid or reduce custom duties and tax.
    
  • Do you find this question helpful?  Yes   No
• From ilias at 10/8/13 1:49 AM
  • do you have a free shipping for Greece;
  • Thl mobile :
    Thank you for your mail .
    Yes, we provide free shipping to Greece .
  • Do you find this question helpful?  Yes   No
• From toffee at 9/19/13 6:50 AM
  • what would the delivery and import charges to uk be on this phone
  • Thl mobile :
    Thank you for your mail .
    We can write a smaller value lower than 50usd in the shipping documents so to avoid or reduce custom duties and tax.
    But it also mainly depends on your local customs.
  • Do you find this question helpful?  Yes   No
• From IceCYPRUS at 9/18/13 4:32 AM
  • Do you ship from China or Europe?
    
  • Thl mobile :
    Thank yo u for your mail .
    We ship it from China .
  • Do you find this question helpful?  Yes   No
• From denis at 9/16/13 9:05 PM
  • do you have a free shipping?
    
  • Thl mobile :
    Thank you for your mail .
    Sorry about that we don't provide the free shipping at present .
    The shipping cost is $11.6 via Register Air Mail .
  • Do you find this question helpful?  Yes   No
• From Kenny at 9/15/13 8:18 PM
  • How to install Google Play to ThL W200?
  • Thl mobile :
    Thank you for your mail .
    It is pre-installed play store .
    
  • Do you find this question helpful?  Yes   No
• From Alessio at 9/14/13 4:47 PM
  • What is the shipping cost for italy?
  • Thl mobile :
    Thank you for your mail .
    The shipping cost to Italy is $11.6 via Register Air Mail .
  • Do you find this question helpful?  Yes   No
• From Mohammad at 9/14/13 1:33 PM
  • i want thl w200 in white color. i live in pakistan after shipping how much i have to pay u???
    what is the method for ordering the phone???
    
    
  • Thl mobile :
    Thank you for your mail .
    1.Thl w200 white version is in stock and ready to send now .
    You can purchase it directly from our online shop .
    2.The shipping cost to Pakistan is $11.6 via Register Air Mail .
    After check out ,the total is $211.59 .
    3.We accept payment via Paypal /Credit card .
    
  • Do you find this question helpful?  Yes   No
• From Mikes78 at 9/12/13 10:57 PM
  • Hola estoy muy interesado en este modelo ,quisiera saber cuanto me cuesta el envio a Lima Peru,cuantos dias tarda en llegar,que colores tiene disponible y si puden poner el el empaque un precio de 35 dolares y como producto mp3.
    Muchas Gracias.
  • Thl mobile ;
    Thank you for your mail .
    1.The shipping cost to Lima Peru is $11.6 via Register Air Mail which is estimated to arrive in 15-25 working daysin normal conditions .
    2. We have Thl w200 white version and the black version now .
    3.We support print value $35 as Mp3 Player in the shipping documents so to avoid or reduce custom duties and tax.
  • Do you find this question helpful?  Yes   No

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