ThL W300 Smartphone Android 4.2 1.5GHz MTK6589T 2G 32G 6.5 Inch HD IPS Screen

Questions on ThL W300 Smartphone Android 4.2 1.5GHz MTK6589T 2G 32G 6.5 Inch HD IPS Screen

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• From ikebara at 1/21/14 11:56 PM
  • Did anyone solved problem with locking and freezing display?
    I've got same problem as Pedro, it's very bad to use phone with this malfunction. When will be firmware or any solution presented???
  • Thl Mobile :
    Thank you for your mail .
    We will submit the latest firmware on our website when it be released by factory .
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• From smyku at 1/20/14 12:27 PM
  • Hi, I am interested the phone but is the thing that bothers me, namely, can I install the APSS on the SD card?
  • Thl Mobile :
    Thank you for your mail .
    Yes, you can install the apps on the SD card .
  • Do you find this question helpful?  Yes   No
• From Smyk at 1/20/14 12:27 PM
  • Hi, I am interested the phone but is the thing that bothers me, namely, can I install the APSS on the SD card?
  • Thl Mobile :
    Thank you for your mail .
    Yes, you can install the apps on the SD card .
  • Do you find this question helpful?  Yes   No
• From Smyk at 1/20/14 12:22 PM
  • hi, i'm intrested that pohe but it's something whats waring me. Can I install aps on sd card??
  • Thl Mobile :
    Thank you for your mail .
    Yes, you can install aps on sd card .
  • Do you find this question helpful?  Yes   No
• From massimo bruno at 1/5/14 9:30 AM
  • Please update-me the last version of android 4.3;
    I' haven't installer update never.
    Help me.
    By.
    
  • Thl mobile :
    Thank you for your mail .
    We will release the latest firmware and the guide on our website soon .
  • Do you find this question helpful?  Yes   No
• From massimo bruno at 1/5/14 9:01 AM
  • Please update-me the last version of android 4.3;
    I' haven't installer update never.
    Help me.
    By.
    
  • Thl mobile :
    Thank you for your mail .
    We will release the latest firmware and the guide on our website soon .
  • Do you find this question helpful?  Yes   No
• From jayson at 1/5/14 8:06 AM
  • what screen glass used on this phone i mean like gorilla glass or scratch resistant glass..like that thanks..
  • Thl mobile :
    Thank you for your mail .
    No, thl w300 use IPS, capacitive touch screen not gorilla glass .
  • Do you find this question helpful?  Yes   No
• From Kurbads at 1/3/14 5:41 PM
  • hello world, I broke my glass for this phone. Is this glass together with touch sensor? and can I buy glass seperately?
  • Thl mobile :
    Thank you for your mail .
    Sorry about that we don't provide the parts sell at present .
  • Do you find this question helpful?  Yes   No
• From Uno at 12/30/13 4:06 AM
  • How can i root the W300?
  • Thl mobile :
    Thank you for your mail .
    Rooting your device will void the 12 months factory warranty .
  • Do you find this question helpful?  Yes   No
• From Guz at 12/24/13 4:23 PM
  • For delivery in the philippines, How long will it take? do u have any express shipping?
  • Thl mobile :
    Thank you for your mail .
    The shipping cost to philippines is $55.21 via Express with the tracking number 3-7 working days around to arrive at you .
  • Do you find this question helpful?  Yes   No
• From Dripter at 12/23/13 9:32 PM
  • i need to restore my settings to stock firmware.
    
    where can i download the original firmware of w300?
    
    thank you?
  • Thl mobile：
    Thank you for your mail .
    We will submit the latest firmware on our website when it be released by factory .
  • Do you find this question helpful?  Yes   No
• From Pedro at 12/17/13 3:32 AM
  • When a system update for the 300 thl?
    My phone is malfunctioning. The screen is still blocking when you want and do not know how then updated the firware or android version for repair.
  • Thl mobile :
    Thank you for your mail .
    We will submit it on our website when the latest firmware be released by factory .
  • Do you find this question helpful?  Yes   No
• From Timothy at 12/16/13 1:41 AM
  • Do you have accessories such as extra battery and covers for the THL W 300?
    If so, where can I order it, as I cant see it on the list of accessories.
  • Thl mobile :
    Thank you for your mail.
    We will email you when the accessories for thl w300 be released by factory .
  • Do you find this question helpful?  Yes   No
• From Pedro at 12/14/13 11:47 AM
  • hello world, I need the usb drivers to update my firware w300 of thl.
    Where I can download it or get it?
    thanks
  • Thl mobile :
    Thank you for your mail.
    The computer can install the driver automaticly .
  • Do you find this question helpful?  Yes   No
• From Shaiban Natha at 12/13/13 12:19 AM
  • do your phones get software updates?
  • Thl mobile :
    Thank you for your mail .
    We will submit the latest firmware on our website when it be released by factory .
  • Do you find this question helpful?  Yes   No
• From Paulin at 12/10/13 2:34 AM
  • hello world!
    Do I need to have a Kingston if buy thl w-300 for its performance?
    thank to anwser me
  • Thl mobile :
    Thank you for your mail .
    Thl w300 is equipped with 2Gb ram and 32Gb rom .
  • Do you find this question helpful?  Yes   No
• From Petru at 12/8/13 1:37 PM
  • Hi,
    
    I have trouble with bluetooh headset.
    I tried 3 types of headphones and they all worked the same.
    The received sound is ok but the caller hears me like a robot.
    Is there a fix for this problem ?
  • Thl mobile :
    Thank you for your mail .
    Please Reset the device to factory mode: Setting-backup&reset -Factory Data Reset
  • Do you find this question helpful?  Yes   No
• From Laslo at 12/5/13 1:14 PM
  • On the first day it started to reboot and then spam error problems that android.com or something not working it gets annoying and then i reboot it and it ok but it happens a lot . How i can fix this?
  • Thl mobile :
    Thank you for your mail .
    Please remove the battery and reset your phone .
  • Do you find this question helpful?  Yes   No
• From Pedro at 12/5/13 1:18 AM
  • I bought the w300 model and continuously display blocks. Since the configuration option is no way to get it to work properly. What can I do? How to solve? It's a pretty annoying issue because you have an application open and suddenly the screen freezes.
    thanks
    Mobile thl:
    Thanks for your mail.
    Please reset the device to factory mode: Reset Setting backup and restore data factory
    
    This solution is not adeucada because the screen still works well. What else I can do? Can I reinstall the software, or have nothing to do with anything?
    
    thanks
  • Thl mobile :
    Thank you for your mail .
    Please hold the power button for 5-10 seconds,if it still do not work,please update firmware from Computer.
  • Do you find this question helpful?  Yes   No
• From Pedro at 12/4/13 2:34 AM
  • This solution I've been practicing and mobile still works just as bad. The screen is locked before the time that I set to enter into suspension. Specifically 1 minute. Still very annoying.
    
    thanks
  • Thl mobile :
    Thank you for your mail .
    Please choose setting ==>>display ==>> sleep (after 5 minutes of inactivity )
  • Do you find this question helpful?  Yes   No
• From Pedro at 12/4/13 12:58 AM
  • I bought the w300 model and screen crashes continuously. From the settings option is no way to get it to work properly. What can I do? How do I fix? It's a pretty annoying issue because you have an application open and suddenly the screen freezes.
    thanks
  • Thl mobile :
    Thank you for your mail .
    Please Reset the device to factory mode: Setting-backup&reset -Factory Data Reset
    
  • Do you find this question helpful?  Yes   No
• From Pedro at 12/4/13 12:57 AM
  • I bought the w300 model and screen crashes continuously. From the settings option is no way to get it to work properly. What can I do? How do I fix? It's a pretty annoying issue because you have an application open and suddenly the screen freezes.
    thanks
  • Thl mobile :
    Thank you for your mail .
    Please Reset the device to factory mode: Setting-backup&reset -Factory Data Reset
    
  • Do you find this question helpful?  Yes   No
• From Dar at 12/3/13 6:07 AM
  • Is there an option for this to ship with stock Android?.
  • Thl mobile :
    Thank you for your mail .
    Thl w300 is in stock and ready to send now .
  • Do you find this question helpful?  Yes   No
• From Mihail R at 12/2/13 12:20 PM
  • 1.Does the ThL W300s™ support Android KitKat 4.4X? If so where can the associated ROMs, Software and Apps be downloaded?
    2.The problem with getting drivers Thl W-300 for Windows. How and where to get them?
    Thank you for your help.
    Mihail R
  • Thl mobile :
    Thank you for your mail .
    We will email you when the latest firmware and the driver be released by factory .
    
  • Do you find this question helpful?  Yes   No
• From mihail at 12/2/13 11:25 AM
  • Does the ThL W300s™ support Android KitKat 4.4X? If so where can the associated ROMs, Software and Apps be downloaded,drivers Thl W-300 for Window?
    Thanks in advance for pomosch.Mihail
    
  • Thl mobile :
    Thank you for your mail .
    When the latest firmware be released by factory ,we will email you .
  • Do you find this question helpful?  Yes   No
• From morad at 11/30/13 12:23 AM
  • hi dear
    Where making this Mobile
    and thx
  • Thl mobile :
    Thank you for your mail .
    Thl w300 is in stock and ready to send now .
    You can purchase it directly from our online shop .
  • Do you find this question helpful?  Yes   No
• From Wally at 11/29/13 3:04 AM
  • How thick is the phone? And if this phone is so good why is it not available through dealers world wide?
  • Thl mobile :
    Thank you for your mail .
    The thick is 10.3mm .You can purchase this directly from our online shop.
  • Do you find this question helpful?  Yes   No
• From Mico at 11/25/13 9:34 AM
  • Will this be able to support hspa and hspa+?
    There is one sim card slot and one micro-sim card slot, is that correct? What is the glass made out of? And it has two batteries.
  • Thl mobile :
    Thank you for your mail .
    1.Yes, it supports hspa and hspa+
    2. It built in normail sim card slot .
    3.It is capacitive touch screen
    4. One battery .
  • Do you find this question helpful?  Yes   No
• From Abby at 11/23/13 6:48 PM
  • is any hand writting broad in this phone
  • Thl mobile :
    Thank you for your mail .
    It doesn't support hand writting broad .
  • Do you find this question helpful?  Yes   No
• From Ioannis at 11/22/13 6:52 AM
  • Is it possible to know when a cover for w300 will be released?
  • Thl mobile :
    Thank you for your mail .
    We will email you once the case for thl w300 be released by factory .
  • Do you find this question helpful?  Yes   No
• From doobie at 11/21/13 5:09 PM
  • How about paying in installment?
  • Thl mobile :
    Thank you for your mail .
    We don't support payment by installment .
  • Do you find this question helpful?  Yes   No
• From Don at 11/16/13 9:20 PM
  • Will this phone work on t-mobile in USA ? They run gsm sim cards on 3g and 4g
  • Thl mobile :
    Thank you for your mail .
    Thl w300 supports brand 2G: GSM 850/900/1800/1900MHz
    3G: WCDMA 850/1900/2100MHz
  • Do you find this question helpful?  Yes   No
• From Jonny at 11/14/13 11:43 PM
  • 1. What is your official dealer or representative in Russia? Or at least where I can purchase it? 2. What is the sar level for w300 model, can't find it anywhere?
  • Thl mobile :
    Thank you for your mail .
    1.I regret that we have no dealer or re-seller in Russia.You can purchase this directly from our online shop.
    2.The SAR is 0.75 w/kg .
  • Do you find this question helpful?  Yes   No
• From Egon Nigel Stansbury at 11/12/13 11:40 AM
  • Does the ThL W300s™ support Android KitKat 4.4X? If so where can the associated ROMs, Software and Apps be downloaded?
  • Thl mobile :
    Thank you for your mail .
    We will email you once thl w300s be released by factory .
  • Do you find this question helpful?  Yes   No
• From Joey at 11/12/13 4:36 AM
  • Hi! Good Day!
    
    If I order now and I will choose DHL shipping method, is there any fee that I am going to pay aside from shipping fee? Thanks.
  • Thl mobile :
    Thank you for your mail .
    We can write a smaller value lower than 50usd in the shipping documents so to avoid or reduce custom duties and tax.
    But it also mainly depends on your local customs.
  • Do you find this question helpful?  Yes   No
• From glennjusto at 11/5/13 11:32 PM
  • how much is the thl w300 in US dollar?
    How can I order via online?
    I'm from Philippines
  • Thl mobile :
    Thank you for your mail .
    Thl w300 will cost $349.99 .
    You can add it to the card ,then finish payment .
  • Do you find this question helpful?  Yes   No
• From Farjad at 11/3/13 1:58 AM
  • plz mention the process and mode of shipment in islamabad pakistan
  • Thl mobile :
    Thank you for your mail
    You can choose:
    - Express Air Courier: UPS, EMS, DHL
    - Register Air Mail
    Once your package ships we will send an email with a link to track your order.
  • Do you find this question helpful?  Yes   No
• From Jordi at 10/31/13 8:16 AM
  • I don't find accessories for THL W300 like case, or batterys or screen protectors. Can give me any list or web site where I looking for?
    
    Thanks in advance.
    
    Jordi
  • Thl mobile :
    Thank you for your mail .
    We will submit the accessories for thl w300 on our website soon .
  • Do you find this question helpful?  Yes   No
• From reyesinc at 10/28/13 2:49 PM
  • Does this smartphone support micro SDXC cards upto 64GB?
  • Thl mobile :
    Thank you for your mail .
    No, it supports TF card up to 32GB extended .
  • Do you find this question helpful?  Yes   No
• From Joseph at 10/26/13 3:25 AM
  • Hi. Good day. Apologies, but I just want to ask if what country is THL Mobile? WHen will this THL W300 be available in the Philippines? Thank you very much.
  • Thl mobile :
    Thank you for your mail .
    I regret that we have no dealer or re-seller in Philippines.You can purchase thl w300 directly from our online shop.
  • Do you find this question helpful?  Yes   No
• From zero at 10/22/13 2:24 AM
  • THL W300 can not firmware update. So long so delay update.
    
  • Thl mobile :
    Thank you for your mail .
    When the latest firmware from thl w300 be released by factory ,we will submit it on our website soon .
    
  • Do you find this question helpful?  Yes   No
• From herman go at 10/21/13 8:56 PM
  • What will be the cost to ship the product to the philippines,by regular mail, and by dhl express
    
  • Thl mobile :
    Thank you for your mail .
    Registered Air Mail (with tracking number 15 - 25 business days) $11.60
    DHL/EMS/UPS Express Shipping (3 to 5 business days) $55.21
    
    
  • Do you find this question helpful?  Yes   No
• From satya at 10/18/13 1:49 AM
  • is there any other new versions are coming in this range ? if yes when...
    
    I am planning to buy a latest device with new OS version.
    
    I am from India, how much time it will take for delivery ?
    
    Regards,
    Satya.
  • Thl mobile :
    Thank you for your mail .
    It will upgraded to the latest firmware before we send .
    It is estimated to arrive in 15-25 working days via Register Air Mail in normal conditions .
  • Do you find this question helpful?  Yes   No
• From Matteo at 10/17/13 6:39 AM
  • Will you update Thl W300 to Android 4.3?
  • Thl mobile :
    Thank you for your mail .
    When the latest firmware be released by factory ,we will email you .
  • Do you find this question helpful?  Yes   No
• From Khalid Irshad at 10/17/13 11:33 PM
  • Please I'd like to ask when THL is going to produce mobiles with more powerful CPU's than 1.5GHz including 4g LTE networks because I bought several devices having higher specifications like Samsung S4, HTC One, LG G Pro, but still after having a look on THL mobiles' specifications and people comments I'm intending to give a trial? Please you're requested to clear that.
    
    With best regards.
  • Thl mobile :
    Thank you for your mail .
    When thl phone equipped with the more powerful CPU be released by factory ,we will email you .
  • Do you find this question helpful?  Yes   No
• From Paul at 10/16/13 11:41 AM
  • Is the back-camera doing video recording?
  • Thl mobile :
    Thank you for your mail .
    It supports 1080p (1920×1080,30 FPS) video recording .
  • Do you find this question helpful?  Yes   No
• From NIKOS at 10/15/13 1:42 AM
  • To Whom It May Concern
    
    I have two questions:
    
    1. Does the phone have Greek menu?
    2. Does it come out in white color?
    
    Thank you
  • Thl mobile :
    Thank you for your mail .
    Thl w300 is preinstalled Greek language .
    For thl w300 white version ,please check here (http://www.thlmobilestore.com/thl-w300-smartphone-android-4-2-1-5ghz-mtk6589t-6-5-inch-hd-ips-screen-2g-32g-8mp-front-camera.html)
  • Do you find this question helpful?  Yes   No
• From mick at 10/15/13 10:41 PM
  • hi couple of Q
    fone for use in Australia..
    does it have play store app.
    megahertz band width comply to Australia...
    
    thx regds mick
  • Thl mobile :
    Thank you for your mail .
    Thl w300 can work i n Australia and play store preinstalled .
  • Do you find this question helpful?  Yes   No
• From tomfr at 10/14/13 1:58 PM
  • hello world,
    Will the W300 be often updated ?
    Is the boot loader unlocked ? Because I want to set CyanogenMod for this device.
    Thanks,
  • Thl mobile :
    Thank you for your mail .
    When the latest firmware be released by factory ,we will email you .
  • Do you find this question helpful?  Yes   No
• From sman at 10/14/13 10:04 AM
  • hello world...I'm from Malaysia.Are that phone work at my place.How much cost.How many days to get.Can I get that phone in my place.
  • Thl mobile :
    Thank you for your mail .
    ThL W300 can work in Malaysia and the shipping cost is $11.6 by Register Air Mail which usually takes about 15-25 working days to be delivered .
  • Do you find this question helpful?  Yes   No
• From Metal Mick at 10/14/13 8:57 PM
  • Superb phone, although the notification LEDs are not working and it won't stream music to my car BT. (both a software issues that can be fixed, I believe.)
    
    Other than that it is an exceptional device being responsive, light on battery use, gorgeous screen and very well-made.
    
    Strongly recommended.
  • Thl mobile :
    Thank you for your mail .
    Thl w300 has LED notification for charging not missing calls .
    
  • Do you find this question helpful?  Yes   No
• From Person at 10/13/13 10:48 AM
  • как получать обновления? спасибо.
  • Thl mobile :
    Thank you for your mail .
    When we receive the latest firmware from factory ,we will email you .
  • Do you find this question helpful?  Yes   No
• From Simón at 10/12/13 9:59 AM
  • estimated
    Would you know if the W300 THL phablet in stock.
    Do you ship to Argentina?
    How much would the delay?
    I explain that I need this mobile fast for my son's birthday
    is not there some way to lower the shipping time?
    Thanks in advance
    Sorry but Google Translator Use
  • Thl mobile :
    Thank you for your mail .
    Thl w300 is in stock and ready to send now .
    We casn ship it to Argentina and the shipping cost is $55.21 by Express around 3-7 working days to arrive at you .
    
  • Do you find this question helpful?  Yes   No
• From kumar at 10/12/13 8:15 PM
  • I like the thl w300 and its amazing features.But,is it safe to buy a china mobile as is there any service center in india?If not, where can I get repair if my mobile got some damage?
    And please tell me ,is thl w300 better than zopo zp 990 ?
  • Thl mobile :
    Thank you for your mail .
    Sorry about that we have not the service center in India now .
    Don't worry ,we offer the 12 months factory warranty for all our thl phones .
    If it has any problem ,please don't hesitate to contact us any time .
    Thl w300 have 8 MP front camera , which is much better than zopo zp 990 .
    
  • Do you find this question helpful?  Yes   No
• From Fabian at 10/11/13 10:50 AM
  • Este movil sirve para Argentina? WCDMA 850 y 1900 usamos. Me podrías confirmarlo. Gracias
  • Thl mobile :
    Thank you for your mail .
    Thl w300 can work in Argentina 3G: WCDMA 850/1900 Mhz .
  • Do you find this question helpful?  Yes   No
• From judas at 10/9/13 2:15 PM
  • Can u use a stylus pen on it?
  • Thl mobile :
    Thank you for your mail .
    Yes, you can use a stylus pen on it .
  • Do you find this question helpful?  Yes   No
• From Rehman at 10/9/13 8:04 AM
  • I want to know which is best and latest smartphone of Thl mobile....
    I want to buy latest 1.....
  • Thl mobile :
    Thank you for your mail .
    We would like to recommend you thl w300 which have 3300mAh Battery capacity .
    Please check here (http://www.thlmobilestore.com/thl-w300-smartphone-android-4-2-1-5ghz-mtk6589t-2g-32g-6-5-inch-hd-ips-screen.html)
  • Do you find this question helpful?  Yes   No
• From Samson at 10/5/13 9:14 PM
  • huw much does it cost to transfer that phone to tanzania???
    I want it within one week
  • Thl mobile :
    Thank you for your mail .
    The shipping cost tanzania to is $55.21 which usually takes about 3-5 working days to arrive at you .
  • Do you find this question helpful?  Yes   No
• From Andri at 10/4/13 12:08 AM
  • Hi,
    I found in other website says, thl w300 bluetooth version is 2.0 but here 4.0
    could you confirm which version it has?
    is there ghost touch problem?
    I'm from Indonesia,
    do you have any distributor here?
    how long it takes to Indonesia?
    Thanks
  • Thl mobile :
    Thank you for your mail .
    1.Thl w300 have Bluetooth 4.0 . All our data are from factory data .
    2. I regret that we have no dealer or re-seller in Indonesia.You can purchase this directly from our online shop.
    It is estimated to arrive in 15-25 working days via Register Air Mail in normal conditions .
  • Do you find this question helpful?  Yes   No
• From Ephy at 10/3/13 1:17 AM
  • Is thl w300 available? In which colors? Are you shipping to Israel? What is the shipping cost? How much tax should I pay?how much time does it take?
  • Thl mobile :
    Thank you for your mail .
    1.Thl w300 is in stock and ready to send now .
    2.We have white color and black color now .
    3.We can ship it to Israel and the shipping cost is $11.6 by Register Air Mail which is estimated to arrive in 15-25 working days in normal conditions .
    4.We can write a smaller value lower than 50usd in the shipping documents so to avoid or reduce custom duties and tax.
  • Do you find this question helpful?  Yes   No

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